Senior Officer, Client Engagement Executive, Middle Office Anti Money Laundering Controls (Contract)

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Key Responsibilities

• Contact customers to resolve potential AML and tax information gaps
• Review and validate the accuracy and reasonableness of submitted information
• Handle the appeals hotline and provide timely, accurate resolutions
• Support administrative and documentation tasks in compliance with bank policies
• Coordinate with internal teams to ensure smooth case completion
• Monitor case progress to meet SLAs and regulatory timelines
• Identify process gaps and suggest workflow improvements

Requirements:

• Bachelor Degree or Diploma with 1 year of working experience in AML / KYC
• Open to outbound / inbound calls
• Open to 1 yr contract

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference