Senior Manager, Product Rollout (Logistics)

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We are seeking a Senior Manager, Product Rollout (Logistics) to serve as the liaison between logistics local business stakeholders and regional teams on one side, and our product team on the other side. You will be responsible for consolidating business needs, building structured business cases, and ensuring the smooth execution of go-to-market (GTM) initiatives across multiple functions and geographies.

Responsibilities

Discovery & Analysis

• Engage with local business stakeholders and regional teams to gather product feedback, identify pain points, and receive feature requests
• Consolidate and prioritize input to identify high-impact opportunities
• Translate operational challenges into structured business cases for the product team
• Drive adoption and effective utilization of product tools within the designated scope

Business Case Development

• Partner with cross-functional stakeholders to build data-driven business cases
• Define clear problem statements, success metrics, and value assessments
• Present proposals to product leadership for consideration and prioritization

Go-To-Market Orchestration

• Lead the cross-functional rollout of product initiatives across operations, finance, legal, pr, and marketing
• Coordinate timelines, resources, and communications to ensure readiness across all teams
• Develop and maintain deployment playbooks, FAQs, and training materials

Stakeholder Management

• Act as the primary point of contact between the product and regional teams
• Maintain alignment across stakeholders through regular updates and checkpoints
• Track and report on rollout performance, adoption, and feedback

• 7+ years of experience in product operations, program management, or product-related roles in a multi-region or global company
• Strong analytical and business acumen; able to translate qualitative and quantitative insights into recommendations
• Strong ability to plan, coordinate, and execute product rollouts, managing dependencies and ensuring alignment with operational requirements
• Experience working with cross-functional teams, especially in fast-paced or matrixed environments
• Excellent communication and stakeholder management skills
• Highly organized
• Familiarity with tools like Jira, Confluence, Notion, and project management platforms (e.g. Asana)

Nice to have

• Experience in working with vendor or rider-facing tools or products, ideally in tech, logistics, or e-commerce sectors, as a business owner, or experience leader
• Understanding of the rider hiring, onboarding, staffing, payment, and payroll processes