Senior/Manager, Operations

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What You Will Do

• Provide operational leadership and strategic direction to meet engine delivery commitments and ensure customer satisfaction. Lead the cultural transformation across the organization.

• Drive operational excellence and be accountable for key performance metrics for: monthly engine delivery, profit margins, cost per hour (CPH), on-time delivery (OTD), cost of poor quality (COPQ), productivity and direct cost initiatives (DCI).

• Plan and manage Gate 3 assembly schedules, resources and manpower to meet monthly engine deliverables.

• Support and drive growth projects to ensure seamless introduction of new engine platform.

• Work with the management team to plan, develop, implement, and oversee policy deployment plan actions aligned with the overall business plan objectives and targets.

• Drive productivity and continuous improvement (CORE) initiatives to improve efficiency workplace.

• Ensure full regulatory compliance culture in Global Trade, EHS, Ethics, Quality and more.

• Lead cost-reduction initiatives to enhance profitability and business sustainability.

• Foster a high-engagement culture built on respect, empowerment, communication, and collaboration.

• Establish strong cross-functional communication with departments to align business goals and timelines.

• Develop talent and succession plans for leadership continuity and team stability.

• Work closely with the Transformation team to drive modernization through technology insertion.

• Execute other strategic or ad-hoc projects assigned by leadership.

Qualifications You Must Have

• Bachelor’s degree in aerospace or mechanical engineering or equivalent discipline.

• 10 years of relevant broad-based experience in Aerospace Aftermarket MRO.

• Solid understanding of all aspects of the business, including EH&S, people development, regulatory, quality, operational, technical, and financial requirements.

• Proven leadership with strong motivation, people development, and decision-making skills.

• Problem-solver who utilizes cross-functional team expertise to address operational challenges.

• Excellent strategic & analytical thinking with strong execution capabilities.

• Comfortable operating in a fast-paced environment with matrix reporting structures.

• Good communication skills, capable of engaging with stakeholders across all organizational levels.

Qualifications We Prefer

• Familiarity with commercial engine platforms and engine centers operations and flow.

• MBA or Master’s degree is preferred. 

• Strong data analysis and business intelligence skills with proficiency in tools like Power BI, Tableau, or Excel for performance monitoring and reporting.

• Change management expertise particularly in leading teams through digital transformation, restructuring, or cultural change.

• Digital manufacturing or Industry 4.0 knowledge including automation, IoT, and smart factory practices.

What We Offer

• Career and skills development opportunities.

• Employee scholarship program for further education.

• Comprehensive health, medical and dental benefits.

• On-the-job training and in-house/external certifications.

• Competitive renumeration package.

• Allowance and overtime benefits where appliable.

• Company transport provided.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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