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Delivery Hero

Senior Manager, Commercial Transformation

Posted 3 Days Ago
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Hybrid
Singapore, SGP
Senior level
Hybrid
Singapore, SGP
Senior level
Manage and implement commercial transformation initiatives across multiple countries, focusing on performance consolidation and cross-functional collaboration with stakeholders to drive high-impact results.
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Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are seeking a strategic and execution-focused Manager/Senior Manager – Commercial Strategy & Planning, Transformation to support the delivery of high-impact commercial initiatives across 16 countries for our three leading global brands – foodora, foodpanda, and Yemeksepeti. 

Sitting at the heart of our regional Commercial Transformation team, this role will be responsible for orchestrating cross-country and cross-topic commercial performance consolidation, while also driving the design, implementation, and tracking of key transformation programs.

This is a high-impact regional role that requires strong cross-functional collaboration and stakeholder management. You will work closely with Market Managing Directors, Commercial Directors, and central functional leaders to secure buy-in, tailor initiatives to local market needs where appropriate, and ensure adoption at scale,  balancing regional consistency with local flexibility. The role reports directly to the Director of Commercial Transformation.

Team & role vision 

Commercial Strategy & Planning Consolidation & Insights

  • Own the end-to-end consolidation of commercial KPIs across countries and commercial topics.
  • Create a unified view of business performance to enable fact-based discussions with senior stakeholders.
  • Standardize reporting tools, definitions, and cadence to drive consistency across markets.
  • Provide actionable insight and deep dives to surface business risks, opportunities, and trends.

Transformation Initiatives & PMO Leadership

  • Co-lead and support design and roll-out of regional commercial transformation initiatives (e.g. organisation structures,  operating models across new initiatives) with business owners. 
  • Establish and maintain project plans, milestones, and tracking frameworks for all transformation workstreams.
  • Drive initiative governance: set up routines, prepare and run steering committees, and ensure stakeholder alignment.
  • Consolidate initiative progress, risks, and interdependencies into structured regional views.
  • Act as a thought partner and sparring partner to market teams, helping bridge strategy and execution.

Qualifications

  • Bachelor's degree in related field. A Masters degree would be a plus. 
  • Minimum 8 years of experience in commercial strategy, or PMO roles, with strong leadership experience in driving high-impact commercial initiatives.
  • Previous Commercial experience and managing multiple markets experience is required.
  • Excellence analytical skills and familiarity with commercial KPIs. 
  • Structured, methodical mindset with a knack for simplifying complexity 
  • Advanced skills in Excel, PowerPoint; experience with performance and project management tools (e.g. Power BI, Looker studio or similar). 
  • Excellent communication and stakeholder management skills, with the ability to engage with senior leadership, local teams, and external partners to drive alignment and results.

Additional Information

At Pandora, you’ll be part of a high-growth, high-impact team leading the food delivery ecosystem across Europe, Asia, and Turkey. As part of the Delivery Hero family, we offer global career development, a diverse and dynamic environment, and the opportunity to shape the future of local commerce on a truly international scale.

  • Build at global scale and shape the future of local delivery and Q‑Commerce
  • Impact millions of customers, thousands of riders and hundreds of thousands of partners
  • Ownership & autonomy in a high‑growth, data‑driven environment
  • Competitive compensation package including equity, relocation support, visa sponsorship, flexible work, and a diverse, inclusive culture

Top Skills

Excel
Looker Studio
Power BI
PowerPoint

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