The Senior Implementation Specialist role requires technical, project management, and leadership capabilities. The technical aspect includes collecting requirements, configuring AlphaDesk, supplying functional specifications and testing of solutions; both for new and existing clients. You will be responsible for client implementation projects and coordinating a team of specialists assigned to the implementation project. Together you are encouraged to ensure implementations are completed in a timely manner ensuring projects successfully go live on schedule.
AlphaDesk is LSEG's Order and Portfolio Management Software. AlphaDesk develops and supports the software for hedge funds and asset managers globally. We are a complementary team with good technical skills, and the quality of our software and client services is at the core of our business.
AlphaDesk is central to the buy side investment workflow. Our clients use AlphaDesk to manage and handle the trading, monitoring, and reporting of their investments. Clients value our consultative approach and ability to deliver high-quality implementations. We deploy AlphaDesk and integrate with their trading brokers, custodians and other third parties and services to enable straight through processing across the investment lifecycle. We are responsive and efficient in delivering implementations and it is one of the strengths of our overall offering. Our implementations team is responsible for our continued success in this area.
Responsibilities:
Work with clients to understand their business and workflow requirements. Assemble those requirements into project scope documents, functional specifications, change requests, and client support runbooks.
Build project plan, supervise delivery and handle resources to ensure that projects are completed on time and to high quality.
Contribute directly to the deployment and configuration of AlphaDesk for clients, and delivery of various implementation tasks.
Keep clients updated on project status and risks, by leading regular project meetings and through proactive communication.
Facilitate and conduct user training.
Prioritize and determine solutions and make recommendations that are aligned with objectives and relevant constraints.
Translate client requirements into tasks and functional specifications for development.
Ensure quality is maintained and solution meets requirements. Chip in to test plans and conduct testing.
Requirements:
An undergraduate degree, preferably with a major in engineering, computer science, information technology, science, or equivalent experience
At least 4 years' experience in a technical role, preferably in financial markets or investment management
Experience working directly with internal/external clients
Ability to communicate effectively with clients and colleagues
Intricate understanding of buy side workflows for portfolio management, trading/settlement, reconciliation, accounting, and reporting.
Solid grasp of Order and Portfolio Management Systems
Ability to handle and prioritize numerous tasks and work independently
Extraordinary teammate with a consultative approach to problem solving
SQL knowledge
Willingness to learning emerging technologies and new software
Good time management skills, as well as an ability to work optimally under time constraints
Career Stage:
Senior AssociateLondon Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
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