Senior Gateway Operations Manager

Business UnitTechnology Engineering Group (TEG) is responsible for supporting the company and its business groups on technology and operational platforms, as well as the construction and operation of R&D management and data centers, TEG provides users with a full range of customer services. As the operator of the largest networking, devices, and data center in Asia,TEG also leads the Tencent Technology Committee in strengthening infrastructure R&D through internal and distributed open source collaboration, constructing new platforms and supporting business innovation.

What the Role Entails

What The Role Entails
Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world. Founded in 1998 with its headquarters in Shenzhen China, our guiding principle is to use technology for good.
We are not only a major video game publisher in the world, we also produce other high-quality digital content, enriching interactive entertainment experiences for people around the globe. We offer a range of services such as cloud computing, advertising, FinTech, and other enterprise services to support our clients' digital transformation and business growth.
Own end-to-end operations of Tencent's overseas Elastic IP and load balancing gateway platform, covering user support ticket resolution, software deployment, on-call rotations, and critical incident management, while maintaining 24/7 security and reliability for the production environment.

Who We Look For

Who We Look For

• Computer-related Bachelor degree or above, more than 3-year-experience in large-scale system operation and maintenance, familiar with operation and maintenance specifications
• Familiar with Linux/unix operating system, master in least one of python/shell programming languages
• Good knowledge of network, storage, security and computer architecture, experience in linux system tuning is preferred
• Have server cluster management experience, familiar with the basic structure of Internet products, and experience in Internet product development or operation and maintenance is preferred
• Clear thinking logic, able to quickly learn business logic, have good problem analysis and summary skills, and be good at proactively discovering and optimizing problems that appear in the work
• Strong sense of responsibility, good sense of service and teamwork, strong ability to withstand pressure

Excellent written and spoken English and Chinese (Mandarin), in order to communicate with various stakeholders in headquarters
 

Location State(s)

Singapore-CapitaSky

The expected base pay range for this position in the location(s) listed above is $113,400.00 to $212,400.00 per year. Actual pay may vary depending on job-related knowledge, skills, and experience. Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis. Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Company’s 401(k) plan. The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employee’s tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year. Your benefits may be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may also be pro-rated for those who start working during the calendar year.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.