Senior Executive, Under

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

Position Responsibilities:
• Manage all aspects of underwriting process
• Select and classify risks according to company philosophy and standards
• Manage retention
• Help maintain profitable mortality experience
• Analyze and interpret medical, non-medical and financial information
• Make decisions within approval limits. Determine appropriate requirements
• Comply with departmental procedures
• Communicate and collaborate with the field and head office colleagues to provide the highest quality and service levels to customers
• Maintain positive and effective relationships with internal and external partners
• Identify and provide solutions to work related problems and issues (i.e.. work flow, systems)
• Be a training and information resource for more junior underwriters
• Build and maintain good relationships within a self-directed team environment
• Negotiate and manage time and resources to meet deadlines and service times
• Sell decisions to producers and clients
• Sell decisions to reinsurers where offers differ significantly
• Consistently make competitive offers without compromising overall underwriting policies or mortality
• Participate in project teams
• Project a professional image
• Ensure appeals and business decisions are consistently handled and appropriately routed
• Completion or in the progressing to complete ALU and LOMA designation
• Satisfactory completion of yearly audit
• Consistently meet or exceed published service standards both personal and departmental
• Recommendation of internal and/or intermediate partners
• Recommendation from medical team, technical consulting areas and management team
• Positive feedback from peers and superiors concerning ability to work effectively in the self-managed team environment
• Completion of technical underwriting seminars.
 

Required Qualifications:
 

• Approval limit of at least SGD$1,500,000 standard and substandard terms.  

• Post-secondary education or equivalent work
• Experience: Minimum 5 years’ underwriting experience
• ALU Level 1 certificate ALU 201, 202 ACS 100
• Strong knowledge of underwriting function; good understanding of company’s various businesses
• General knowledge of referral areas
• Strong organizational, communication and interpersonal skills
• Strong analytical skills; ability to define, research and resolve problems
• Strong knowledge of mainframe and PC environment
• Ability to create and maintain customer relationships
• Ability to prioritize and work effectively under deadlines balancing published service times with an appropriate customer focus
• Ability to comprehend, retain and apply current technical information to daily work issues
• Sound knowledge of insurance contract law and state legislative requirements
• Strong knowledge of company plans, riders, benefits and illustrations (and how they are marketed)
• Sound knowledge of reinsurance marketplace (including underwriting strengths and weaknesses) to work proactively with the field where reinsurance is an opportunity
• Thorough understanding of automatic reinsurance agreements
• Strong knowledge of medical science, technology and terminology and their impact on mortality
• Sound knowledge of financial and other non-medical underwriting factors
• Basic knowledge of product pricing
 

When you join our team:
 

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].