Jobs at Manulife

Lead development and deployment of Generative AI solutions for underwriting using OpenAI services. Collaborate with engineers and stakeholders to prepare large datasets, build advanced ML models, standardize best practices, and scale AI solutions globally while communicating results to technical and non-technical partners.

As a Machine Learning Engineer, you will develop AI solutions to enhance marketing and sales through collaboration with teams, deploying ML models, and optimizing AI systems.

Lead end-to-end customer due diligence and enhanced AML reviews for high‑net‑worth and retail clients. Conduct PEP/sanctions screening, source-of-wealth/funds assessments, FATCA/CRS advisory, review name-screening and transaction-monitoring alerts, support regulatory questionnaires, and assist Head of Financial Crime Compliance in risk identification, escalation, and remediation.

Lead end-to-end AML/KYC and due diligence for high-net-worth and retail clients; assess source of wealth/funds, perform PEP and sanctions screening, ensure documentation, file suspicious transaction reports, support regulatory reviews, remediate FCC gaps, drive automation and monitoring, and advise stakeholders on financial crime risks and controls.

Lead and grow a full-stack engineering team, define technical strategy, modernize integrations and microservices, design React/Angular UIs and Node/Spring Boot APIs, improve performance with New Relic and telemetry, mentor engineers, and ensure reliable delivery using Azure AKS and DevOps tooling.

Lead the development of AI and ML solutions for underwriting, manage a team of data scientists, and ensure compliance and governance in initiatives.

Coordinate day-to-day project activities across business and technology teams, track milestones and risks, maintain plans/RAID logs, support Agile ceremonies using Jira/Confluence, prepare status reporting, facilitate stakeholder meetings, and coordinate resources for large-scale digital and technology projects within financial services.

Oversee compliance in insurance sales by managing regulatory support, conducting risk monitoring, and engaging with agency management for performance standards.

Lead Manulife's product strategy and governance agenda, driving a customer-centric model and influencing product design, prioritization, and compliance across teams.

Lead a compliance team ensuring adherence to Insurance Act regulations, manage inquiries, develop policies, and engage with regulators.

The Director of Product Pricing develops advanced pricing techniques, manages product development projects, and collaborates across teams to enhance financial performance and meet market demands.

Oversee sales advisory processes, ensure compliance with regulations, support system enhancements, conduct training, and prepare management reports.

Lead and grow bancassurance distribution by implementing sales strategies, coaching relationship managers, managing pipelines, running trainings/events, supporting district leadership, ensuring regulatory compliance, and deepening client engagement to improve productivity, sales effectiveness, and inception ratios across assigned markets.

Lead bancassurance growth for HNW/UHNW clients by implementing distribution strategies, cultivating bank partnerships, developing products/processes, identifying and executing new propositions, running training and events, and supporting pre- and post-sales activities to drive sustainable business expansion.

Lead business development for adviser channels by building partner relationships, improving sales performance through training and events, managing compliance and submissions, analyzing market/competitor trends, supporting recruitment, and driving channel KPIs while liaising across teams.

Lead implementation of agency business development frameworks, analyze lead generation and conversion metrics, coordinate governance of agency materials, provide reporting for sales initiatives, and coach agency stakeholders on SOPs and sales guidelines to ensure compliance and performance.

The role provides HR operational support, manages employee lifecycle tasks, oversees leave administration, recruitment activities, and contributes to HR projects.

The Director will oversee compliance in product and sales, ensure regulatory adherence, and provide guidance on compliance-related issues while mentoring junior staff.

Lead development and execution of Operations strategic plans, govern prioritization and KPIs, drive partner initiatives, deliver executive reporting, and enable process optimization using data analytics and technology to improve operational efficiency.

The Senior Executive supports Product and Sales Compliance by conducting audits, liaising with vendors, preparing reports, and coaching reviewers. Responsibilities include BSC audits, client surveys, and assisting in team activities.