Jobs at Manulife

Partner with agency leaders to enable and scale recruitment through systems, processes, data-driven insights, and end-to-end projects. Lead infrastructure and platform improvements, support recruitment execution at branch level, and translate recruitment data into actionable KPIs. Provide stakeholder engagement, on-site support, and lead cross-functional initiatives to improve recruitment effectiveness and compensation frameworks.

Support agency recruitment by partnering with leaders to coordinate campaigns, onboarding, events, and reporting; monitor KPIs; resolve recruitment issues; implement process improvements; provide on-site and operational support.

Supports corporate insurance sales operations through market research, sales tracking, campaign fulfilment governance, case management, policy servicing follow-ups, and business development events. Analyzes sales data, prepares insights and recommendations, coordinates meetings and training, and assists stakeholders throughout the sales process.

Leads Manulife Singapore’s High Net Worth growth strategy by identifying and commercializing new opportunities, enhancing propositions, improving distribution-channel performance, and driving strategic initiatives from planning through execution. The role partners with Product, Distribution, Operations, Marketing, and senior stakeholders to deliver measurable commercial outcomes, monitor value realization, optimize performance, and support business transformation across the HNW portfolio.

Leads end-to-end business and process transformation across bancassurance partnerships, redesigning customer journeys, operating models, governance, and workflows. Coordinates cross-functional stakeholders, manages implementation plans, risks, adoption, and benefits realization, and reports outcomes to senior leadership. Requires substantial transformation, process improvement, consulting, operating model, or complex program delivery experience, with financial services and Agile or Lean expertise preferred.

Leads Manulife Singapore’s bancassurance transformation portfolio and complex strategic initiatives. Responsibilities include developing integrated roadmaps, prioritizing investments and resources, establishing governance, coordinating cross-functional and bank-partner delivery, tracking benefits realization, and presenting risks and recommendations to senior management. The role also leads the Business & Process Transformation team and strengthens organizational capabilities in change management, business readiness, and adoption.

Develops bancassurance growth opportunities across bank partnerships, conducts market and competitive analysis, builds investment-ready business cases, supports executive strategy decisions, and helps mobilize strategic initiatives. The role collaborates across Finance, Actuarial, Product, Distribution, Analytics, Transformation, and business teams to shape partnership strategies, assess commercial potential, track progress, and influence stakeholders without direct authority.

The Director, Oversight & Governance establishes PMO governance frameworks, monitors compliance, conducts stage-gate reviews and audits, and develops dashboards tracking project performance and benefits. The role analyzes portfolio data, assures data integrity, maintains governance documentation, supports executive reporting, and identifies improvement opportunities. It collaborates with portfolio, project, finance, business, and strategy teams to strengthen enterprise-wide project governance and value realization.

Leads Manulife Singapore’s bancassurance strategy and key banking partnerships. Defines long-term partnership direction, growth priorities, market intelligence, strategic opportunities, and investment cases across retail, wealth, private banking, SME, and digital channels. Presents recommendations to senior stakeholders, leads a strategy team, shapes partner agendas, and works with transformation teams to execute approved priorities.

Manages complex technical and business projects from initiation through closure using Agile methodologies. Oversees scope, budgets, schedules, risks, delivery metrics, stakeholder communication, and distributed cross-functional teams. Facilitates Agile ceremonies, supports solution design, aligns regional implementations with enterprise standards, and drives continuous improvement. Requires insurance and financial-services knowledge, technical familiarity with Java, Angular, DevOps, microservices, cloud-native solutions, and Generative AI, plus proficiency with Jira and Confluence.

Manage Singapore investment operations across asset classes, supporting trade lifecycle processing, cash management, reconciliations, fund launches, client onboarding, reporting, and operational issue resolution. Partner with portfolio managers, investment, risk, compliance, finance, custodians, brokers, and service providers. Oversee operational risk and controls, support audits and regulatory reviews, and drive process improvements, automation, and implementation of new systems, products, and requirements.

Leads Manulife Singapore’s enterprise AI, data, analytics, governance, and transformation strategy. Oversees data platforms, AI solutions, advanced analytics teams, process redesign, regulatory alignment, portfolio delivery, and value realization. Builds AI literacy, strategic partnerships, high-performing teams, and responsible innovation capabilities while engaging executives, regulators, and industry bodies.

Lead the design and delivery of innovative insurance products from concept through launch. Own product roadmaps, identify market and customer opportunities, develop value propositions, align cross-functional stakeholders, support sales campaigns, and ensure strong governance, risk oversight, and project execution. The role requires strategic leadership, insurance product expertise, commercial judgment, and the ability to influence senior stakeholders across distribution, actuarial, operations, technology, legal, and compliance.

Leads product transformation across the full product lifecycle, improving development and delivery processes, governance, efficiency, and time-to-market. Responsibilities include managing transformation roadmaps, book-of-work planning, prioritization, change implementation, SOPs, process redesign, continuous improvement, and cross-functional program delivery. The role prepares executive reporting, coordinates Product, IT, Operations, and Distribution stakeholders, and supports adoption of sustainable ways of working and AI-enabled capabilities.

Lead the development of AI and ML solutions for underwriting, manage a team of data scientists, and ensure compliance and governance in initiatives.

Provides strategic legal and regulatory advice on insurance, wealth, and high-net-worth products from concept through launch. Partners with senior leaders across Product, Distribution, Actuarial, Operations, and Compliance; supports product governance, commercial arrangements, regulatory engagement, and strategic business initiatives. Translates regulatory developments into practical advice, represents Legal with regulators and governance committees, contributes to regional and global policy discussions, and mentors junior legal team members.

Provides product and sales compliance advisory support, reviews insurance product materials, manages regulatory changes, investigates complaints and whistleblowing cases, coordinates regulatory responses, prepares reports and training, and maintains compliance policies. The role supports business stakeholders and strategic initiatives while ensuring adherence to Singapore insurance and financial advisory regulations.

Manage life insurance product development from concept through launch, including business cases, specifications, stakeholder alignment, point-of-sale materials, and roadmap execution. Identify market and customer opportunities, develop product strategies and value propositions, collaborate across distribution, actuarial, operations, technology, legal, compliance, and risk teams, support sales campaigns, and ensure governance, risk oversight, and disciplined project delivery.

Monitor insurance sales and advisory activities for regulatory and internal-policy compliance. Analyze monitoring results, complaints, and incidents to identify risks, control gaps, and quality issues. Support remediation, training, competency improvement, governance reporting, and stakeholder collaboration across distribution channels.

Lead the architecture and integration of scalable Health AI solutions across Asia. Design secure, reusable enterprise patterns for Generative AI, RAG, agentic workflows, data pipelines, and Azure-based platforms. Partner with data science, engineering, business, security, and governance teams to translate health priorities into production-ready solutions. Establish standards, guide implementation from prototype to scale, influence roadmaps, mentor teams, and ensure measurable business impact, governance, monitoring, and risk controls.