Crypto Pro
(Senior) DevOps Engineer- AI Innovation
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Leads APAC merchant risk operations for payments, owning team performance, service levels, quality, fraud and chargeback metrics, investigations, monitoring, and escalation workflows. Partners with Legal, Risk, Compliance, Product, and Engineering to implement controls and improve risk tooling. Drives automation and AI adoption, manages senior staff across locations, influences stakeholders, and ensures portfolio risk aligns with enterprise risk appetite.
Top Skills:
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Support Controls & Oversight for Private Banking credit operations: monitor and improve control frameworks, coordinate audits and RFIs, manage operational risk and legal documentation governance, maintain KPIs and issue tracking, and identify automation opportunities using tools like Alteryx, Python, Unqork and UiPath.
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Leads pre-sales solution engineering for Mastercard issuer loyalty products across Singapore and Southeast Asia. Acts as the technical advisor and solution designer for sales teams, supporting product demonstrations, technical discovery, RFIs/RFPs, integration analysis, solution documentation, stakeholder approvals, and handoffs to delivery. Partners with product teams on customer insights, competitive intelligence, go-to-market execution, and roadmap strategy.
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We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.
Responsibilities
- Contribute to system architecture design
- Improve and manage Terraform, K8S, logging and CI/CD pipeline
- Develop tools for application and performance monitoring
- Develop and deploy cloud infrastructure in IaC manner
- Design and implement auto scaling, disaster recovery & backup solution
- Design and build the data engineering, data warehousing and machine learning platform
- Automate and streamline operations and processes
- Communicate, escalate and follow up as appropriate to ensure that problems are solved
- Continuously improve availability, reliability, and observability and cost-effectiveness
Personal Attributes
- Desire to grow expertise, inform, and educate others
- Curiosity about finding root causes demonstrating troubleshooting skills
- Capable to pick up various technologies, a fast learner and have a “get things done” mentality
- Humble to embrace better ideas from others, eager to make things better, open to challenges and possibilities
Requirement
- Experience coding in Python, Nodejs, shell scripting
- Experience in one or more of the public cloud: AWS, Azure, GCP
- Experience in designing resilient system architecture
- Experience in managing server infrastructure and Kubernetes clusters
- Experience in building CICD pipelines of a large scale enterprise application
- Experience in SageMaker, Databricks, MLFlow, MLOps will be a plus
- Familiar with GitOps principles and CI/CD tools (Github Actions, ArgoCD, Tekton)
- Familiar with containerisation and orchestration tools (Docker, Kubernetes, Helm)
- Familiar with IaC tools (Terraform, Ansible)
- Familiar with monitoring tools (Cloudwatch, Grafana, Prometheus, ELK, and/or OpenTelemetry)
- Familiar with Cloud/Linux networkings, DNS, Common tweaks/command lines for linux
- Familiar with Next.js/Nest.js, Flask/FastAPI, Stable Diffusion/ComfyUI will be a plus
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Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.
Work Perks: crypto.com visa card provided upon joining
Are you ready to kickstart your future with us?
Benefits
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Work Perks: crypto.com visa card provided upon joining
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
About Crypto.com:
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Learn more at https://crypto.com.
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.
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