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NTT DATA

Senior CX & Collab Sales Specialist

Posted 10 Hours Ago
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Remote
Hiring Remotely in Kallang, SGP
Senior level
Remote
Hiring Remotely in Kallang, SGP
Senior level
Lead regional go-to-market strategy and execution for complex product portfolios. Translate client needs into product requirements, manage product launches and marketing lifecycle, drive commercial success, and lead cross-functional teams and sales managers to achieve revenue, customer retention, and strategic objectives.
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Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Director, Go-to-Market (GTM) Director is a leadership role, responsible for collaborating with the relevant internal stakeholders to ensure achievement of client-led, business value solutions.
This role takes responsibility for creating business value for clients through the company's portfolio and the successful execution of the strategy.
The Director, Go-to-Market (GTM) oversees a sales team and drives a collaborative and innovative team culture focused on strategic and operational excellence.

Key responsibilities:
  • Provides leadership and oversight for annual overall strategic Go-to-Market (GTM) plan in the assigned geography and/or portfolio of products.
  • Executes the translation of Go-to-Market (GTM) strategies and plans into a detailed marketing plan with clear tactics and accountabilities assigned across the core GTM team within area of responsibility.
  • Translates client needs into product requirements working with product management and development teams.
  • Develops and records go-to market strategy for new products.
  • Manages customer expectations and coordinates release and installation of marketing and promotional activities at product launch.
  • Enhances product definition and positioning using competitive information, market and product analysis.
  • Manages the marketing activities for a portfolio of complex products/services through their full life cycle.
  • Responsible for taking the propositions to market and ensure their commercial execution success.
  • Works closely with a variety of internal stakeholders to implement and execute the GTM strategy.
  • Tasked with creating and deploying a GTM framework that provides a commercial blueprint for propositions launches.
  • Identifies opportunities to ensure customer satisfaction and retention levels are maintained at optimum levels.
  • Conducts regular business reviews to ensure compliance and governance in relation to contracted agreements with partners and alliances.
  • Develops and manages the implementation of local policies and procedures and operating plans aligned to global strategy that will enable the achievement of the overall GTM strategy.
  • Searches and screens new opportunity areas by analyzing company technology, customer requirements, workflows, market trends and competitive gaps.
  • Merges data driven market understanding with customer feedback to prioritize go to market strategies.
  • Manage a team of managers and/or individual contributors and ensure performance goals are constantly reviewed and achieved.

To thrive in this role, you need to have:
  • Strategic vision and solid execution skills.
  • Significant knowledge of the business and products and services offerings.
  • Significant knowledge of strategy development, market planning, scenario planning, and market modelling.
  • A combination of visionary, strategic, and pragmatic skills, encompassing both strong strategic product marketing abilities and hands-on tactical involvement.
  • Ability to develop process and implement go to market strategies through results-oriented integrated marketing programs and promotions.
  • Responsive, professional persona; establishing relationships through demonstrated ability to build trust.
  • Ability to lead and build collaborative teams through strong coaching and mentoring skills with a strong sense of accountability.
  • Ability to conduct business with a high level of ethical standards and integrity.
  • Demonstrated excellence in strategic and organizational planning, time management, and organizational skills.
  • Significant drive for results through solution-oriented decision-making and customer focus.
  • Ability to manage expectations of customers with resourcefulness and composure.
  • A “can do” solution-oriented and professional demeanor that allows you to respond strategically and thoughtfully while meeting the demands of a fast-paced work environment.
  • Patience in driving change and navigating successfully within many functional areas of the business.

Academic qualifications and certifications:
  • Bachelor's degree in business or marketing or a related field.
  • Advanced degree such as an MBA is highly advantageous.

Required experience:
  • Significant relevant product marketing experience with increasing responsibility of which a significant amount of this experience should include work in an IT services environment, with a successful track record of creating GTM strategies to maintain sustained competitive advantage.
  • Significant experience in dealing with complexity at a global level, across multiple channels, across multiple lines of business, with regard to multiple competitors and partners, and broadly with the market as a whole.
  • Significant experience in a senior product or solutions marketing leadership role, preferably in a business-to-business company growing revenues.
  • Significant experience crafting product marketing solutions to vertical markets.
  • Significant experience leading and managing a sales function, preferably within a global technology services organization.
  • Significant related corporate, market, and business strategy experience with thorough knowledge of relevant industries.
  • Significant management and business experience across functional areas and a proven track record in crafting compelling positioning and thought leadership content.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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