Jobs at NTT DATA

Provide L3 managed services for cross-technology client infrastructure: resolve complex incidents, ensure SLA compliance, mentor junior staff, create knowledge articles, collaborate with vendors, drive automation and operational improvements across cloud, security, networking and application domains.

Provide hands-on network implementation, configuration, installation and break/fix troubleshooting. Own portions of installations, escalate complex issues, document SOPs, maintain project administration, present to clients, and work toward professional networking certifications.

Provide advanced technical support and systems integration for networking solutions. Engage with clients onsite and remotely, produce technical specifications, reports and proposals, and assist in complex designs. Mentor junior engineers, coordinate implementation activities, troubleshoot networking issues, and maintain project documentation and SOPs.

Design end-to-end user journeys, information architecture, and interaction patterns for enterprise applications. Evaluate and refine AI-generated prototypes, ensure alignment with design systems and accessibility, facilitate usability assessments and stakeholder reviews, and collaborate with business analysts, product owners, and engineers to deliver consistent, user-centred solutions.

Provide expert-level technical support and systems integration for networking solutions. Engage clients, create technical specifications, assist in complex design, lead installations, troubleshoot networks, write reports and SOPs, and coach junior engineers.

Build and maintain end-to-end web applications: develop responsive React frontends, design backend services and RESTful APIs (Java/Node/Python/AWS Lambda), work with databases, troubleshoot performance issues, write tests, and collaborate with product, design, and engineering teams.

Provide L3 managed services support across cloud, security, networking and applications. Proactively resolve high-complexity incidents, ensure SLAs, mentor L2 staff, create knowledge articles, engage vendors, and input into automation and operational improvements.

Lead cloud managed-services sales by identifying, developing, negotiating, and closing complex outsourcing opportunities. Serve as a trusted executive advisor, align AWS, Azure, and Google Cloud solutions with client needs, manage pipelines and sales strategies, drive renewals, upselling, cross-selling, revenue, and margin growth, and collaborate with presales, delivery, and client teams to ensure satisfaction and reduce churn.

Manage and mentor a team of data scientists/analysts to build data-driven solutions: oversee data collection, cleaning, modeling, ML development, SQL reporting, microservices/API deployments, visualization, and lifecycle management from pilot to production.

Manage and maintain SharePoint farms and site collections, administer SQL Server for SharePoint and applications, implement HA/DR, automate tasks with PowerShell, ensure security/compliance, support hybrid M365 integrations, monitor systems, perform incident resolution and on-call duties, and participate in disaster recovery testing.

Administer and maintain enterprise SharePoint farms, site collections and SQL Server environments across on-prem, hybrid, and Microsoft 365. Perform patching, upgrades, HA/DR, migrations, governance enforcement, automation via PowerShell, monitoring, incident response, and compliance activities. Support Exchange, Teams and Skype for Business integrations, participate on-call rotations, and collaborate with security teams to ensure system reliability and audit readiness.

Architect and operate enterprise network security as L3/L4 escalation: design and manage firewalls, IDS/IPS, VPNs, NAC, cloud network security, Zero Trust/SASE, perform incident response and root-cause analysis, mentor junior teams, author HLD/LLD, automate tasks, and support DR and security policy development to meet SLAs.

Structured graduate programme offering hands-on exposure to cloud, data, AI/ML, application development, automation, infrastructure and cybersecurity through client projects, mentorship, training, and industry certifications to launch technology careers.

Provide advanced L3/L4 managed services and automation across Cloud, Security, Networking, Applications and Collaboration. Troubleshoot and resolve escalated incidents, perform root cause analysis, implement automation, coach L1/L2 teams, manage changes, support projects and disaster recovery, and document and share knowledge to meet SLAs.

Manage and grow assigned Financial Services Industry (FSI) accounts, drive new logo acquisition, meet revenue and margin targets, minimize churn, and expand services. Use Salesforce/CRM to manage pipelines, coordinate global stakeholders, develop account strategies, and translate client needs into actionable solutions throughout the buying lifecycle.

Sell cloud managed services to enterprise clients by developing relationships, generating demand, managing pipelines, structuring managed services deals, and coordinating internal delivery and vendors through to contract close.

Manage and secure a hybrid Microsoft 365 collaboration ecosystem (Exchange on-prem/Online, Teams, SharePoint, Viva). Provide L2 incident/request support, automate tasks with PowerShell/Graph, manage Teams voice/Direct Routing, ensure platform availability, perform monitoring, patching, certificate lifecycle, and participate in on-call rotation and migrations within SLAs.

The Cloud Client Partner at NTT DATA will drive managed services and outsourcing sales by building client relationships, generating demand for cloud solutions, and collaborating with internal teams to close deals.

The Senior Sales Specialist identifies and pursues leads, establishes client relationships, and collaborates with internal teams to achieve sales targets through solution-based selling.

The Client Partner role involves generating demand for cloud services, building client relationships, managing sales processes, and constructing managed services deals while collaborating with internal teams and partners.