Senior Associate, Revenue Operations

About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
About the team
The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.
What you'll do
Airwallex is looking for a professional with either commercial sales or revenue operations experience and a hunger to grow our commercial operations in Singapore. Our Revenue Operations is a multi-disciplinary team focused on building a scalable and efficient revenue engine. We work across people, process, systems, data, and enablement.
This role will grow the Revenue Operations structure, processes, and capabilities in East Asia . We are looking for someone who has a passion for and is adept at analyzing, building, and solving problems, and being a valued strategic partner to our commercial leaders. This role involves collaboration with both global and regional teams to uncover commercial insights, establish commercial systems, processes, and tools, as well as drive implementation.
This role is based in Singapore.
Responsibilities:

• Closely collaborate with sales and marketing leaders to analyse and optimize the revenue operations process, from lead generation to customer acquisition through to retention
• Drive and optimise the process for quarterly commissions and target setting for the commercial team
• Manage day-to-day commercial operational tasks, ensuring processes are executed efficiently and accurately to support team objectives with Salesforce and other sales tooling.
• Support in the analysis of performance metrics (e.g., pipeline health, win rates, churn) to identify trends, address gaps, and develop actionable strategies for improvement.
• Collaborate with internal teams-including operations and other commercial functions-to deliver seamless and impactful experiences for the commercial team.

Who you are
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:

• 3-4 years of relevant working experience and a Bachelor's degree or equivalent.
• Analytical thinker - You like working with data, can create reports & processes with ease, and love to optimize existing processes.
• Track record of collaborating across teams - You can effectively partner with sales, marketing, and operations
• Strong communication skills - You can articulate complex concepts in a simple way to non-domain experts.
• Business acumen - including the ability to create commercial proposals and manage stakeholder relationships
• Strong written, verbal, and in-person communication skills in English
• Strong analytical skills with experience with tools including Excel, Google Sheets, and Google Suite.

Preferred qualifications:

• SQL and experience with BI tool (Tableau, Looker, DataBricks, etc)
• Technology, financial services, and/or experience in an international, high-growth environment
• Additional written and verbal skills in another Asian Language would be an asset

#Singapore
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.