Senior Associate, Business Operations and Management

Business Operations & Management will be working with the Corporate Technology IT Business Management (ITBM) team towards the effective transformation and running of the organization, focusing on Financial, Risk, Vendor, and Performance Management, supporting and taking ownership of processes in each area. The reporting line will be mapped to the Director, Planning & Control.

Role Responsibilities

Perform a key support role in the management and tracking of our Workforce Strategy.

Handle relationships with senior team members and work with teams in defining the efficient operating model that supports their requirements.

Be responsible for a wide range of business processes supporting financial tracking and approvals, data ingestion for management reporting, third party vendor information gathering, Risk Management / Audit, and IT Controls.

Maintain accurate data stores for each IT Business Management (ITBM) pillar, providing timely extracts and analysis as required.

Interpret data to present insights, findings and recommendations.

See opportunities to improve efficiency and other resources to optimize cost effectiveness.

Define and implement new processes and standards.

Support daily operational activities for the Function, SBU or region to drive the Strategic Objectives.

Utilise metrics for collecting, analysing, and reporting effectiveness and makes recommendations for process improvements.

Follow up on post meeting actions, driving strong interlock with collaborators

Produce materials such as board papers, presentations, executive briefs, videos, etc.

Support the planning and logistics for Offsites and other significant function, SBU or division events and activities.

Handle partners in IT Business Management team, Corporate Functions, and members of Corporate Technology.

Preferred Skills And Experience

• Qualification and confirmed experience in relevant field
• Professional qualification in MBA/ACCA/CIMA/AAT preferred
• Experience in maintaining processes, reports, governance cadence, and data stores
• Power BI experience preferred
• Good understanding of M365 suite and some understanding of Corporate systems (e.g. Oracle, Workday)
• Experience of process ownership and maintaining workflows to a time and quality standard
• Review and improve operational process to meet business demand.
• See tasks through to completion
• Excellent communication and interpersonal skills
• Effective Partner across the business (IT Business Management team, Corporate Functions, and members of Corporate Technology)

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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