This role involves leading SAP AMS accounts, managing delivery teams, ensuring customer satisfaction, and training team members on SAP technologies. It requires strong problem-solving and client relationship management skills.
Job Title: SAP AMS Lead
Job Description: The candidate shall have experience managing complex SAP AMS Accounts and the AMS team; shall process deep knowledge in logistics area and be able to play the SME role; Able to communicate and manage CXO independently.
Responsibilities:
- Driving end-to-end customer engagement: Ensuring quality delivery of services, enhancing customer satisfaction, defining and advancing performance metrics (KPIs), and managing escalations.
- Team Leadership: Leading delivery teams, monitoring and managing team goals and performance, and ensuring alignment with broader business goals and strategies.
- Problem-Solving: Identifying existing and potential problem areas, developing corrective action and mitigation plans, and driving resolution.
- Collaboration: Working closely with business leads, system implementers, and AMS providers to provide functional expertise.
- Innovation and Continuous Improvement: Bringing new ideas to life using design thinking, agile development methodologies, and the latest smart tech for SAP, including automation and AI1.
- Training and Development: Emphasizing on training team members on S/4HANA and new cloud products from SAP, both functionally and technically.
- Client Relationship Management: Building and maintaining strong client relationships, understanding their most complex business problems, and helping them become more proactive, predictive, and productive.
Requirements:
- Must have more than 12 years of relevant experience in any SAP modules with 6 years project manager/service devliery and presales experience in SAP ERP solutioning consulting environment
- Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
- Has experience in S/4HANA or cloud implementation
- Motivated to learn new technology
- Experience in developing interfaces with other SAP systems and other 3rd party systems
- Working in tight deadlines and short notice is very common
- Readiness to learn and deliver additional modules
- Currently must base in Singapore
- Must be fully vaccinated
- Able to start in a short notice period
Personal Attributes:
- You must possess a personal attribute such as creativity, positive thinking, quick-witted, imagination, leadership, judgment and maturity, curiosity, strong interpersonal skills, professional integrity and initiative.
- It would be great if you have excellent analytical, presentation and soft skills including communication; write clearly and concisely in prepare training materials
- Confident in communicating and presenting at a business level to MNC clients.
For this position, interested applicants can apply directly by clicking "Apply Now"
ABeam Consulting (S) Pte Ltd
18 Cross Street
#10-05/09 Cross Street Exchange
Singapore 048423
Website: www.abeam.com
We regret to inform you that only shortlisted candidates will be notified.
Additional note to applicants (with profiles)
- Only candidates with profiles and CV’s matching job requirements will be considered and contacted for interviews. In case you do not receive any response from us within four weeks of your application it means that your application was not considered. Due to the high number of applications we received, we cannot entertain each individual follow-up.
- Processing of applications will start approximately two weeks after the job posting date. The selection process is expected to take another two to four weeks
- For non-local candidates residing outside Singapore, please ensure that you are fully vaccinated with either Pfizer or Modena and acceptable to absorb full cost of traveling, SHN and accommodation; this is a local hiring
Top Skills
Cloud
Ewm)
Hr
Mm
Pp
S/4Hana
SAP
Sap Modules (Fico
Sd
Wm
ABeam Consulting Southeast Asia (SEA) Singapore Office
18 Cross Street, Singapore , Singapore, 048423
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