Supports Asia Sales by managing customer orders from quotation through invoicing. Responsibilities include preparing quotes and order acceptances, reviewing contracts, coordinating with customers and internal teams, monitoring shipment backlogs and revenue risks, managing accounts receivable and letters of credit, and ensuring compliance with company controls and IFRS 15. The role also supports process improvement projects and requires strong communication, prioritization, teamwork, and problem-solving skills.
Job Summary & Responsibilities
The Sales Support Specialist is a customer-interfacing role, working in close partnership with our Asia Sales organization to manage won business opportunities. This role requires ownership of managing Customers’ order life cycle from Quote-To-Cash activities. The candidate is expected to deliver excellent customer experience while upholding Advantest’s financial integrity and business controls.
Key Responsibilities and duties:
- Support the Sales organization in preparing Formal Quotation & Order Acceptance, ensuring the deal negotiation is compliant with Advantest’s company policies, guidelines and audit controls.
- Provide consultation to Sales organization on deal structure, purchase contract terms review and timely escalation of issues with the respective business partners for resolution.
- Manage customer’s order throughout its life cycle from Quote, Build, Ship to Invoice stages. Multi-tasking skillset is essential to ensure timely liaison and/or problem-solving with stakeholders (e.g.: customer, Sales teams, factory, forwarders, Logistics, Finance, Legal etc.).
- Contribute to the organization’s revenue goals through disciplined monitoring of shipment backlog and identifying potential order and revenue risk for manager’s review and/or escalation.
- Responsible for Revenue and AR management (Letter of Credit operations) based on IFRS15 revenue recognition guidelines and regulations.
- Be a versatile team player to support ad-hoc deployment during high workload situations or project assignments for business process & policies improvements.
Preferred Skills:
- Bachelor’s Degree in Business Administration (or equivalent area of study)
- Minimum 3-5 years of related work experience in Sales Administration
- Proficient in both English and Chinese languages (verbal and written) to support shared services environment
- Detail oriented, great communication skills, ability to manage priorities, enjoys teamwork and creative problem-solving.
- Works well under pressure and maintain professionalism during stressful situations.
- Proficient in Microsoft Office (Powerpoint, Word, Excel, Automate etc). Preferably has experience with Salesforce (Quoting/CPQ Tool) and Oracle R12.
- Fresh university graduates are welcomed to apply. Job level will be scoped accordingly
Similar Jobs
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Semiconductor • Automation • Manufacturing
Manage customer order lifecycles from quotation through invoicing while supporting Sales with compliant deal structures, contract reviews, order coordination, shipment backlog monitoring, revenue recognition, accounts receivable, and letter-of-credit operations. The role coordinates with customers, Sales, factories, logistics, Finance, and Legal, and contributes to process improvement initiatives. Strong communication, prioritization, problem-solving, and teamwork skills are essential.
Top Skills:
Ifrs 15MS OfficeOracle R12Salesforce Cpq
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Build and operate enterprise-scale AI platforms, services, data pipelines, and ML workflows. Responsibilities include data ingestion, feature engineering, model deployment, evaluation, monitoring, governance, cloud migration, CI/CD automation, and observability. Collaborate with data scientists, product teams, and platform engineers to deliver secure, scalable production systems using Python, Spark, SQL, Hadoop tools, and cloud technologies.
Top Skills:
AirflowAmazon AwsSparkAPIsCi/CdClouderaDatabricksDockerGoogle Cloud PlatformHadoopHiveImpalaJavaAzureNifiPythonScalaSQL
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead Data Scientist developing and maintaining payment-data models to detect fraud, scams, and money laundering across Asia-Pacific. Responsibilities include algorithm research, proof-of-concept development, product prototyping, financial crime model governance, client-facing visualizations, white papers, and regional customer support. The role collaborates with global data science and product teams while building locally tailored capabilities and considering privacy, security, regulation, model accuracy, and performance.
Top Skills:
NetworkxPandasPolarsPythonScikit-Learn
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
