Support sales operations by managing CRM data, pipelines, forecasting, KPIs, reporting, dashboards, lead follow-up, and workflow automation. Coordinate initiatives across sales, marketing, product, and technology teams, while supporting the CTO with project tracking, documentation, meetings, timelines, onboarding, and internal communication. Improve commercial processes and operational efficiency in a fast-paced technology environment.
This is a remote position.
About OmniShelf:
OmniShelf empowers small-format retailers (Convenience, Liquor, Petrol Stations, Health & Beauty) with real-time store intelligence via our AI and Computer Vision platform. Store teams use standard mobile devices to instantly scan shelves, detect stock-outs, improve planogram compliance, and boost sales. Our unique edge computing approach processes data 100% offline directly on the device (scanning, analysis, reporting, task creation), ensuring fast, reliable store automation without cloud dependency or downtime. We provide actionable insights to store employees and managers to drive efficiency and growth for retailers often underserved by complex tech to ensure “Right Product. Right Shelf. Every Time.”
OmniShelf empowers small-format retailers (Convenience, Liquor, Petrol Stations, Health & Beauty) with real-time store intelligence via our AI and Computer Vision platform. Store teams use standard mobile devices to instantly scan shelves, detect stock-outs, improve planogram compliance, and boost sales. Our unique edge computing approach processes data 100% offline directly on the device (scanning, analysis, reporting, task creation), ensuring fast, reliable store automation without cloud dependency or downtime. We provide actionable insights to store employees and managers to drive efficiency and growth for retailers often underserved by complex tech to ensure “Right Product. Right Shelf. Every Time.”
About The Role:
We are seeking a highly organized and proactive Sales Operations Specialist to support our commercial team and help improve operational efficiency across the organization. This role will play a key part in managing sales operations, CRM processes, reporting, internal coordination, and supporting the CTO in organizing initiatives that impact the sales team and business operations.
We are seeking a highly organized and proactive Sales Operations Specialist to support our commercial team and help improve operational efficiency across the organization. This role will play a key part in managing sales operations, CRM processes, reporting, internal coordination, and supporting the CTO in organizing initiatives that impact the sales team and business operations.
The ideal candidate is detail-oriented, tech-savvy, analytical, and capable of coordinating across departments to ensure smooth execution of commercial and operational activities.
Key Responsibilities:
- Sales Operations & Process Management
- Support and optimize end-to-end sales workflows and operational processes
- Maintain accurate sales pipeline tracking and forecasting
- Monitor sales KPIs and prepare regular performance reports
- Improve sales efficiency through process automation and operational improvements
- Ensure CRM data accuracy and sales activity tracking
- CRM & Reporting
- Manage and maintain CRM systems (HubSpot, Salesforce, or similar)
- Generate weekly and monthly reports for sales performance and pipeline visibility
- Analyze sales data and provide actionable insights to management
- Support lead management and sales follow-up processes
- Build dashboards and reporting structures for commercial leadership
- Executive & CTO Operational Support
- Support the CTO in organizing operational initiatives related to the sales and commercial teams
- Coordinate internal projects between technical and commercial departments
- Help manage task tracking, documentation, timelines, and follow-ups
- Assist in aligning product, technology, and sales operations
- Organize meetings, workflows, and internal communication for cross-functional initiatives
- Cross-functional Coordination
- Work closely with Sales, Marketing, Product, and Tech teams
- Assist with onboarding and operational support for new sales team members
- Help improve communication and collaboration between departments
- Support strategic operational projects and internal process improvements
Requirements
Must Haves:
Bachelor’s degree in Business, Operations, Marketing, or related field
2+ years experience in Sales Operations, Business Operations, or similar role
Strong organizational and project coordination skills
Experience using CRM systems such as HubSpot or Salesforce
Proficiency in variation of project/admin related tools: Excel/GSuite (GSheets,Slides,GDocs), Slack, etc.
Strong communication and stakeholder management abilities
Ability to work independently and manage multiple priorities
Experience in startup or fast-paced technology environments
Familiarity with SaaS or B2B sales operations
Experience supporting leadership or cross-functional teams
Knowledge of workflow automation and operational tools
Benefits
Our Perks:
- Remote/Hybrid position
- Flexible working hours
- Team that you can learn a lot from
- Brand that is about to conquer the Retail world
- Opportunity to be part of a story worth telling
OmniShelf Singapore Office
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
This role targets mid-market accounts in iGaming, focusing on customer acquisition and expansion while managing a sales pipeline and strategic relationships.
Top Skills:
Cloud-Based SolutionsCloudflareComputer NetworkingEntertainment SectorsIgaming
.png)
Healthtech • Social Impact • Telehealth
As a Care Coordinator, you will guide older adults and their caregivers through the intake process, providing support and emotional guidance during their journey into care.
Top Skills:
CrmsEhr PlatformsGoogle Workspace
Cloud • Information Technology • Security • Software • Cybersecurity
Own the technical customer relationship from discovery through adoption, renewal, and expansion. Partner with Account Executives on technical discovery, architecture design, demonstrations, and proofs of concept across security, networking, Zero Trust, and developer platforms. Carry a revenue-aligned quota, lead technical business reviews, advise executive stakeholders, and identify expansion opportunities. Automate routine workflows using AI agents and internal platforms. Preferred experience includes Cloudflare’s developer and AI platforms, prompt engineering, LLM orchestration, RAG, and Python or JavaScript scripting.
Top Skills:
Cloud InfrastructureCloudflare Ai GatewayCloudflare Workers AiDdos MitigationDnsJavaScriptLarge Language Models (Llms)PythonRetrieval-Augmented Generation (Rag)Zero Trust
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
