Performs daily MAS and Nostro reconciliations, investigates and escalates outstanding items, prepares aging and management reports, and coordinates issue resolution with stakeholders. Supports finance operations, process improvements, automation initiatives, user testing, and reconciliation data validation. Requires strong Excel skills, accuracy with high-volume transactional data, independence, and effective communication.
Key Responsibilities:
- Perform daily MAS reconciliations and send out emails on outstanding items on a timely basis
- Prepare MAS Mid week/Aging reports for outstanding items, for escalation to management
- Support other departments in any investigation of outages or other ad-hoc requests
- Back up for others Nostro reconciliation during other absences
- Support additional operational, reconciliation, reporting, process improvement, automation, or ad-hoc tasks as may be assigned from time to time to meet business and Finance Operations requirements.
- Coordinate and engage various stakeholders in resolution of issues
Ensure reconciliation breaks, ageing items, and outages are promptly identified, followed up, escalated, and resolved within expected timelines.
Contribute to process improvement and automation initiatives to reduce manual effort, improve reporting efficiency, and strengthen reconciliation accuracy.
Requirements:
Minimum Diploma / Degree
- Preferably 1 to 3 years of relevant experience in banking operations, finance operations, reconciliation, or a related operational control function.
- Experience in performing daily reconciliations, investigating outstanding items, following up on ageing/outage items, and preparing reconciliation or ageing reports for management escalation.
- Familiarity with MAS & Nostro reconciliation, general ledger reconciliation, or banking operations processes would be an advantage.
- Prior exposure to process improvement, automation, or digitalisation initiatives would be an added advantage, including assisting in streamlining manual reconciliation processes, preparing data requirements, coordinating user testing, and supporting implementation of automation solutions
- Able to work with large volumes of transactional data with accuracy, attention to detail, and a strong control mindset.
- Candidate should be independent, proactive, and comfortable working under daily reporting timelines and operational deadlines.
Technical/Functional skills
- Good PC skills, with strong working knowledge of Microsoft Excel, including formulas, pivot tables, data sorting, filtering, reconciliation, and report preparation.
- Basic understanding of process automation, workflow improvement, or digitalisation initiatives would be an advantage.
- Ability to support automation-related activities, including documenting current manual processes, preparing reconciliation data requirements, performing user testing, and validating automation output.
Personal skills
- Team player with a positive working attitude.
- Independent, proactive and motivated worker.
- Strong interpersonal skills required due to high frequency of interaction with various stakeholders.
- Willing to learn and adapt to new systems, automation tools and process changes.
- Strong interpersonal and communication skills due to frequent interaction with various stakeholders.
CIMB Singapore Singapore Office
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