Program & Project Lead, Academy APAC

Do you want to shape the future of learning in the surveillance industry? Axis Communications is looking for a strategic and creative Academy Program Manager to provide quality education and training to our partners and customers in APAC, and to develop and elevate the Axis Academy experience across the whole region.

The Academy Program Manager, APAC, plays a key role in positioning Axis Academy as a strategic engine for partner and customer enablement. In a channel-driven business, ensuring our partners are educated and certified across Axis’ products, solutions, and technologies is essential for competitiveness and market success.

Axis Academy in APAC delivers online courses, classroom training, webinars, and digital modules—training over 5,000 customers annually.

Reporting to the APAC Partner Marketing function, this role drives the planning, management, and execution of Academy programs across the region.

The role leads curriculum strategy, learning paths, program rollout, user experience, governance, and performance measurement—ensuring fast time-to-market, consistent branding, and high-quality content that strengthens partner capability, loyalty, and revenue impact. It also supports sales, regional trainers, and marketing teams by providing a unified and scalable educational offering.

We are looking for a self-starter who can navigate complexity, solve business challenges proactively, collaborate effectively across functions, and deliver results that contribute to APAC’s growth ambitions.

This is an individual contributor role, and requires a professional who excels at cross-functional coordination and can lead programs and campaigns that scale across the region. You are passionate about education and learning, and thrive at the intersection of strategy, content, communication, and change management.

This is a career-defining opportunity to make an immediate and meaningful impact within the global market leader in network video and audio solutions.

The role is based in our Singapore office (5-day workweek) with a strong focus on work-life balance. As an APAC regional role, international travel of approximately 25% is expected.

What you’ll do:

Regional & Global Strategy, Governance & Alignment

• Represent APAC in the Global Academy Council and lead the APAC Academy Council to shape future curriculum, certification strategy, and regional priorities.
• Provide insights on market needs, trainer feedback, and adult learning trends to influence global content and long-term Academy roadmap.
• Drive APAC change-management initiatives and champion evolution of Academy offerings to bring added value to Sales and partners.

Academy Program & Operations Management

• Oversee and enhance APAC Academy programs, learning paths, certifications, trainer readiness, and course rollouts.
• Manage Academy KPIs, dashboards, reporting, fill-rate analysis, and continuous improvement across the partner and customer enablement journey.
• Lead LMS operations, vendor management, backend issue resolution, and process automation to drive operational excellence.

Academy Go-to-Market, Adoption & Certification Growth

• Partner with sales and marketing teams to develop messaging, campaign toolkits, and promotional plans that elevate Academy’s visibility and certification value.
• Strengthen partner certification adoption, improve customer learning experiences, and manage specialized content projects.
• Ensure consistent regional promotion of courses and position Academy as a premium, competitive enablement pathway for the partner ecosystem.

Who are we looking for:

Background and experience:

Strong Learning & Enablement Experience (L&D / Academy / Training)

·        5–10 years in Learning & Development, Partner Enablement, Technical Training, or Education Program Management.

·        Experience managing learning portfolios, certification programs, learning paths, and LMS platforms. 

Experience in Channel or B2B Technology Environments

·        Ideally from IT/security/AV/networking/cloud industries.

·        Understanding of a channel ecosystem and how training drives partner capability, loyalty, and revenue.

Proven Program & Change Management Capability

·        Has led multi-market or regional programs—preferably across APAC.

·        Skilled in rolling out frameworks, toolkits, policies, and change initiatives across multiple stakeholders.

Skills

·        Able to structure, plan, and execute complex initiatives end-to-end.

·        Skilled at stakeholder management across Sales, Product, Marketing, SE/TSE, and HQ.

·        Capable of reviewing, shaping, and improving course content (even without being a trainer).

·        Understands adult learning principles, blended learning, and digital education trends.

·        Comfortable envisioning dashboards, measuring KPIs, and using data to improve Academy effectiveness.

·        Familiarity with Salesforce/Pardot/LMS reporting is ideal.

·        Strong on process optimisation, automation, documentation, and “work smarter” ways of working.

·        Ability to resolve backend issues and manage vendors.

·        Strong influencing and communications skills

·        Clear communicator who can articulate the value of Academy to partners, sales teams, and stakeholders.

·        Strong writing skills for messaging, course updates, and internal alignment.

This role requires someone who is:

·        A Self-starter - Works independently, seeks input from various stakeholders, identifies gaps, and takes action without waiting for instructions.

·        Proactive & Solution-oriented - Finds ways to fix, streamline, and improve Academy operations and partner experience.

·        Collaborative & People-centric - Enjoys working with trainers, marketers, sales teams, and global colleagues across cultures.

·        Customer & Partner Obsessed - Understands what partners need to succeed and how education drives loyalty and growth.

·        Able to Think Strategically & Execute Details - Can sit in the Academy Council shaping future strategy, but also happy to solve an LMS issue or fix a course pathway.

WHAT WE OFFER

In Axis, you will work in an international organization with bright and enthusiastic people in an open-minded, authentic and creative culture. We are growing rapidly which means that new challenges and opportunities to grow both personally and professionally occur every single day!

Axis values the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success.

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast