Product Operation Manager

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

We are seeking an experienced and driven Product and Operations Lead to lead the strategy and execution of product and live operations for our mobile games. In this role, you will be responsible for planning and delivering high-impact game updates, live events, and player engagement initiatives across global markets.
You will work closely with producers, developers, artists, marketers, and data analysts to drive performance, optimize player retention and monetization, and ensure operational excellence throughout the game lifecycle. This role requires a strong blend of strategic thinking, executional focus, and cross-functional leadership in a fast-paced, live service environment.Role Requirements• Lead and manage product roadmaps, live operations, and updates across multiple game titles.
• Define product strategies and translate them into actionable operational plans.
• Oversee content release schedules, ensuring timely delivery of events, features, and updates.
• Coordinate builds, version control, and multi-region release deployments.
• Set and monitor key KPIs (DAU, retention, ARPU, conversion) to evaluate and optimize performance.
• Analyze game data, trends, and player behavior to improve monetization and engagement.
• Conduct competitive benchmarking and product evaluations to guide strategy.
• Collaborate with production, engineering, art, QA, and marketing teams to ensure alignment.
• Review and validate live events and in-game content to maintain quality and player impact.

 

Pre-Requisites :Skills & Qualifications• 6+ years of experience in online or mobile gaming.
• Proven experience operating large-scale MMO, RPG, or Shooter mobile games with high DAU in SEA, Greater China, or LATAM.
• Deep understanding of Free-to-Play systems, monetization, and live ops optimization.
• Strong analytical skills; proficient with data tools and KPI-driven decision-making.
• Experience in UX flow design, feature specs, and product documentation.
• Knowledge of player community management and engagement programs.
• Familiar with localization and AI-based customer support (chatbots, FAQ automation).
• Excellent leadership, communication, and stakeholder management skills.
• Highly organized, proactive, and adaptable to dynamic, cross-regional environments.
• Up to date with emerging tech, AI tools, and gaming market trends.
• Bonus: Experience with Python, ChatGPT API, or AI-driven operations tools.

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?