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Delivery Hero

Product Manager

Posted 5 Days Ago
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Singapore
Senior level
Singapore
Senior level
Lead the development and management of consumer discovery products, improving user experience in food selection. Develop strategies, metrics, and communicate effectively with teams.
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Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for enthusiastic problem solvers to join us in scaling our platform, digitalising businesses in Asia, uplifting rider livelihoods, and building a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

We are on the lookout for an experienced Product Manager (Food Discovery) to join our team and lead the development and management of our consumer discovery products.

At the core of our marketplace, the Food Discovery teams responsible for building and scaling the Search Experience, Homescreen, Onboarding, Restaurant Listings, and Menu screens that serve millions of customers daily. This team plays a pivotal role in guiding users through the app, enabling effortless exploration and discovery of vendors and dishes while delivering a world-class experience.

Your mission is to continuously improve how we can help consumers effortlessly and delightfully find & discover what they want. Your main goal is to understand our user needs and provide frictionless discovery experience in ordering flow. You will lead our efforts in the first step of customer discovery to build a seamless and intuitive experience that makes the food selection process faster and enjoyable for everyone . You will envision, design, plan and drive the product that delivers an amazing experience to our tens of millions of customers across the world.

Responsibilities:

  • Developing the product strategy, roadmap, and go-to-market plan for Food Discovery Products
  • Defining appropriate metrics to measure how effectively we’re meeting each objective and setting clear targets to strive for improvement constantly
  • Developing & use well-thought-out decision frameworks to align partner teams and leadership on marketplace growth. Effectively influencing your peers & leadership for the best outcome
  • Be the go-to person for questions, clarifications, and direction on Discovery products
  • Developing strong feedback loops with peers leading our portfolio of brands and partner-facing teams
  • Resolving dependencies critical to success and work with your peers in Engineering, Analytics, and other Platform teams to establish effective operating models. Working with Engineering to drive sensible tradeoffs between product and architecture investments
  • Communicating strategy, plan, trade offs, and progress through a regular cadence of written and verbal communication to Leadership team

Qualifications

  • Bachelor's degree in Business, Computer Science, Natural Science Studies, or a related field. 
  • Proven experience of around 6 or more years in successfully building products for consumers in growing markets (experience in consumer-facing products is strongly preferred).
  • Efficient in developing product strategies and roadmaps, deriving insights from data and understanding high-level technical architectures.
  • Data-oriented approach, a key eye for numbers, market insights and an appetite for business context and metrics
  • Good at leading and influencing, and demonstrated product leadership in the past.
  • Solid experience in leading agile teams and great at turning epics into well-structured user stories.
  • Curious growth mindset, not afraid of challenging the status quo, and thrive in a fast-paced and dynamic environment. 
  • Good in dealing with ambiguity and able to balance priorities.
  • Excellent communication, presentation, and interpersonal skills.

Additional Information

What we offer:

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.

In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 18 markets in both regions.

Top Skills

Agile Methodologies
Data Analysis
Product Management Tools
User Experience Design

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