Product Engineer (eBeam)

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

As a member of the KLA Services Engineering team, the candidate will be the engineering tool owner and will coordinate tool operating and maintenance activities across multi-functional teams.

Responsibilities:

• Coordinate with the KLA global tool user community to ensure local tools are available for engineers worldwide during their work shifts.
• Complete critical tool performance calibration, specification validation, and periodic preventative maintenance.
• Monitor local and remote tool performance, and assist resolving tool issues.
• In the event of challenging tool problems, perform detailed investigation into the root cause of the tool failure through a structured problem-solving process.
• During critical activities, evening and weekend on-call support may be needed.
• Author clear and concise summaries of test results to share lessons learned with the technical community, and drive updates to service procedures on both development versions and released versions of tool products.
• Troubleshoot and maintain eBeam tools to maintain both tool performance and uptime at high levels.
• Work in an ISO Class 5 cleanroom.
• Travel up to 25% of the time. Travel may be higher during initial training.
• This role requires 5 days a week onsite presence.

Minimum Qualifications

• Degree in Physics, Optics, Electrical, or Mechanical engineering
• Inquisitive investigative skills for finding and solving system-level problems
• Design of Experiments (DOE) expertise
• Enthusiasm and curiosity to learn.
• A solid understanding of precision instruments.
• 5+ years' experience working in a cleanroom
• Semiconductor Capital Equipment OEM experience preferable
• 5+ years of hands-on experience operating and servicing vacuum systems is a strong advantage
• Strong interpersonal presentation skills and technical writing skills

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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