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Job Description:
Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.
Position Summary
We are seeking a Presales Engineer to support system, server, and storage infrastructure opportunities. You will work closely with customers to understand their business needs, propose solutions, and provide pre-sales technical support for complex products and architectures. Typical responsibilities include presentations, solution design, architecture diagrams, BOM creation, and recommending scopes of work for professional services.
Key Responsibilities
- Engage customers to understand requirements and propose suitable infrastructure solutions.
- Deliver technical presentations, demos, and partner enablement sessions.
- Create architecture diagrams, solution proposals, and Bill of Materials (BOMs).
- Support RFQ/RFP responses, solution sizing, and competitive positioning.
- Recommend and define professional services Scope of Work (SOW).
- Work across Windows, Linux, VMware, Hyper-V; exposure to Nutanix, Containers, Kubernetes, and migration tools is a plus.
What You Bring
- Established, productive technical professional who works independently with general supervision.
- Able to handle moderate to complex projects and solve difficult technical problems.
- Can influence customers and internal teams using clear facts, logic, and best practices.
- Work reviewed primarily for sound judgment and overall accuracy, with high win-rates for your proposed solution.
Requirements
- Minimum 3 years in presales, system engineering, or infrastructure architecture.
- Strong experience in servers, storage, virtualization, and OS platforms.
- Be able to identify and seize opportunity to cross and upsell solution to bring internal team into the conversation.
- Skilled in customer presentations, technical documentation, and BOM creation.
- Understanding of services scoping and deployment requirements.
- Strong communication and interpersonal skills; willing to travel locally.
Preferred/ Advantageous
- Certifications: RHCSA/RHCE, VCP, NCP/NCM, CKA/CKAD.
- Experience with hybrid cloud platforms (Azure/AWS/GCP).
