The Pre-Sales Solution Expert acts as a technical business consultant to build merchants' confidence through engaging client sessions, providing custom product demos, and advising on ecommerce best solutions. They collaborate with sales teams and align with product and R&D teams to share insights and educate the sales team on technical matters.
About SHOPLINE:
SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We’re a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and more to empower merchants to succeed in omnichannel retailing and cross-border commerce.
WHAT YOU’LL BE DOING:
- Build merchants confidence by acting as a technical business consultant in pre-sales phases
- Engaging with clients through requirements discovery and strategic consulting sessions
- Be a trusted advisor when it comes to ecommerce and provide best solution plans to our merchants
- Creating customized product demos and proof of concepts for use during on-site or virtual client demonstrations
- Becoming an expert on our product ecosystem and integrations
- Aligning with product and R&D teams on future roadmaps and sharing feedback on released features and client trends
- Mentoring and coaching the sales team on technical aspects
WHO WE ARE LOOKING FOR:
- Strong business acumen and understanding of how businesses operate; Experience in SaaS and/or ecommerce is a plus.
- Good rhetorical skills and experience in engaging with Customers.
- Solid understanding of SaaS technologies and fundamentals.
- Ability to co-own the Sales Cycle together with the Sales Team.
- Curiosity when engaging with various stakeholders and new technologies.
- Deep understanding of technical strategy as it relates to operating and growing ecommerce businesses.
- Demonstrate great solution selling - Through storytelling and solution demos, help merchants understand how we solves challenges and visualize their future with our products and solutions.
- Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on.
- Passion for technology & ecommerce; Entrepreneurship and team spirit.
Top Skills
Ecommerce
SaaS
Similar Jobs
Be an Early Applicant
As a Solution Architect at Cloudflare, you will guide customers on the technical aspects of the AI/Developer Platform, driving sales and collaborating with cross-functional teams. Your role involves developing solutions, presenting to clients, and acting as a trusted advisor while generating feedback for product evolution.
Be an Early Applicant
The Solution Sales Executive will drive market success for ServiceNow's App Engine and Automation Engine products, focusing on digital transformation and low-code workflows. Responsibilities include developing territory strategies, coaching account teams, engaging with customers, and promoting inclusivity. Will travel 30-50% to support regional business needs.
Be an Early Applicant
The APJ Business Development Manager will lead the growth strategy for IT Asset Management at ServiceNow, focusing on market opportunities, cross-functional collaborations, and comprehensive business development strategies. The role involves building relationships with stakeholders, mentoring the sales team, and enhancing business growth through market insights.
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
