[Singapore coverage]
Manage day-to-day operational matters throughout the employee cycle, including but not limited to onboarding, transfer, job change, offboarding, etc. Coverage includes employees and contingent workers.
Day-to-day operational matters include data entry, benefits enrollment, leave balance calculation, etc.
Guide the other team member(s) in the People Operations team and perform a checker role for the other team member(s).
Familiarise himself/ herself with People policies and manage employee queries. Escalate to the relevant subject matter expert/ policy owners as appropriate.
Work closely with internal stakeholders (e.g. People Partners, People Systems, Talent Acquisition, etc.) to ensure timely, accurate and efficient delivery of tasks.
Liaise with external stakeholders (e.g. vendors) for data reconciliation and employee queries.
Ensure committed service level agreements are met.
[Regional coverage]
Understand People Operations processes in the other countries and support the other entities’ teams if required.
[Others]
Participate in new initiatives or additional projects/ programmes as and when required.
Role Requirements:
Degree in Human Resource Management or business or related field would be an advantage
At least 5 years of experience in HR operations
Good knowledge of Singapore statutory regulations and Employment Act
Experience in using Workday will be an added advantage
Has an eye for detail, strong attention to confidentiality, process and efficiency
Ability to manage and resolve operational issues in a timely and detailed manner
Proficient in Google Suite, Microsoft Office suite of applications
Enjoy working in a fast paced and dynamic environment
Good interpersonal and communication skills
Resourceful, analytical and a proactive team player plus the willingness to step up to do more outside assigned scope
Top Skills
GXS Bank Singapore Office
Singapore, Singapore
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