Talent Development Generalist

WHO WE ARE 

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO 

The Talent Development team is responsible for building, sustaining and measuring capacity across the organization by creating a culture of continuous learning. We design and deliver programs to elevate leadership, strengthen individual performance and help teams collaborate effectively. We are looking for a Talent Development Lead to provide specialist expertise by identifying, designing and facilitating world class learning and development initiatives that build our capabilities and drive growth. You will also represent the Talent Development team in our EMEA region and understand the value in developing strong relationships with our leaders. 

Responsibilities: 

• Work closely with key stakeholders in facilitating L&D programmes across the business 
• Produce learning analytics and reports to provide insights on learning impact and inform decisions for upcoming program improvements
• Assist in managing learning program workstreams, timetables, communications, scheduling, logistics and follow-ups
• Assist in conducting business and learning skills development needs analysis to help inform strategies or frameworks for lawyer-specific L&D programs.
• Simplify complex learning content into easy to understand and clear learning experiences with an eye toward cultural relevance.
• Assist in the maintenance and refinements of Braze LMS ensuring proper functionality, user support and management of course catalog, enrollments and reporting
•  Adapt delivery methods and content based on the audience, training objectives, and feedback to maximize effectiveness and business impact
• Serve as a representative and advocate of the Talent Development team while building relationships and forging partnerships with managers and leaders to help identify and meet learning and development needs. 
• Serve as the key TD liaison between AMER & APAC regions to provide vILT training and respond to stakeholders needs and concerns

WHO YOU ARE

You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company! Specifically, you have:

• 3-5+ yrs of professional experience
• Experience using and enabling learning management systems 
• Sufficiency in various learning methodologies and assessment strategies - and can make these relatable - particularly as respects local employees 
• Proven experience in instructional design, adult learning principles, and facilitation
• Solid analytical and problem-solving abilities to assess training needs and measure training effectiveness
• Familiarity with data visualization methods - including principles, methods, and applications: texture and color mapping, data representation, graphs, and word clouds
• Ability to work effectively in a team-based, collaborative environment while also working autonomously and taking ownership of projects
• Excellent communication and presentation skills, both written and verbal
• Strong relationship building skills