As an SMS Operations Specialist at Braze, you will be responsible for customer provisioning for SMS services, collaborating with internal teams and external partners, maintaining documentation, analyzing operational data, and identifying areas for improving processes and automation.

The Senior Account Executive will engage with mid-market and enterprise clients, leveraging at least 5 years of experience in SaaS sales to foster growth and renew relationships. Responsibilities include achieving revenue targets, generating pipelines, and collaborating across departments for customer success. Fluent in Cantonese and Mandarin is a plus, as the focus is on the Hong Kong market.

The Senior Account Executive will sell and expand SaaS solutions, collaborate with Customer Success and Sales Enablement, and work with clients in the Singapore market to maximize technology value and strengthen relationships. Responsibilities include achieving revenue targets, generating sales pipelines, and coordinating with various departments to drive feature adoption.