Jobs at Braze

Provision and configure customers' messaging channels (SMS/MMS, RCS, WhatsApp), manage code procurement and aggregator relationships, maintain global deliverability and country-specific documentation, monitor operations data, identify automation opportunities, and collaborate cross-functionally to scale onboarding and messaging operations.

The Enterprise Account Executive will manage the entire sales cycle, engage decision-makers in enterprise clients, and drive value-based selling to expand relationships and grow accounts.

Serve as customers' primary trusted advisor to drive renewals, retention, feature adoption, and advocacy. Build success plans, analyze product usage, run executive reviews, coordinate cross-functional support (technical, onboarding, deliverability), mentor junior staff, and travel onsite as needed to ensure customers meet objectives and identify upsell opportunities.

Lead Solutions Consulting team, manage and hire Solutions Consultants, provide expertise to customers, and mentor team members. Requires strong communication and multitasking skills.

The Payroll Lead manages international payroll for over 300 employees, ensuring accuracy and compliance. Responsibilities include overseeing payroll processes, integrating payroll for acquisitions, and enhancing payroll systems.

The Principal of Strategic AI Sales is responsible for driving growth and building relationships with senior customers, collaborating on AI-focused projects, and helping enable teams with AI Decisioning tools.