Operations Manager, International Wealth

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

What you do

• Supervise operation activities and processing to ensure they are in place
• Approve and override financial transactions in accordance with banking policies
• Implement control measures in accordance with bank’s procedures
• Handle customer enquiries and complaints
• Promote and cross sell banking products and services
• Manage and train up branch staff
• Other tasks assigned by supervisor

Who you are

• F.5 Full Cert / Diploma holder
• HKSI 1,7,8 required;
• IIQE 1,2,3 required for staff carrying out “post sales call” duties while other staff will be an added advantage
• Over 10 years of banking experience with a strong focus on branch operations, including customer service, transaction processing, and compliance.

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.