Jobs at OCBC Bank

Build and manage complaints and customer-friction data assets, including sourcing, validation, transformation, data modeling, thematic analysis, monitoring, anomaly detection, dashboards, and management reporting. Identify emerging customer risks, dissatisfaction drivers, and escalation signals through advanced analytics. Partner with stakeholders to improve data quality, customer-outcome oversight, governance, and decision-making while communicating actionable insights to senior leaders.

Provide specialized advisory on FATCA, CRS, and QI client tax regulations; maintain and enhance the bank’s global tax compliance program; assess regulatory changes and emerging risks; update policies and controls; support major initiatives; train staff; and liaise with senior stakeholders, auditors, regulators, IRAS, MAS, and other agencies.

Supports post-execution processing for equity and rates derivatives, including trade capture, lifecycle management, reconciliations, collateral management, documentation controls, regulatory reporting, and exception resolution. The role coordinates with front office, trading desks, technology, risk teams, counterparties, and other stakeholders. It also performs end-of-day controls, investigates breaks, supports process improvements, and participates in projects and user acceptance testing.

Maintain controlled static and reference data for Treasury platforms and downstream trade-processing activities. Responsibilities include creating and validating records, performing maker-checker controls, investigating exceptions, maintaining audit trails, supporting data-quality reviews, and coordinating with Markets, Operations, Risk, Compliance, Finance, Technology, and external providers. The role also supports projects, testing, process improvements, automation, procedures, training, and business continuity while meeting service levels, operational controls, and regulatory requirements.

Process and monitor cash and securities settlements for markets products, ensuring accurate and timely completion within cut-off, liquidity, sanctions, and control requirements. Investigate and resolve failed or delayed settlements, validate payment and static data, maintain audit trails, coordinate with internal and external stakeholders, and support reconciliations, incident management, process automation, testing, and operational improvements.

Manage credit risk for sovereign, bank, and non-bank financial institution portfolios. Approve credit limits, review credit submissions, monitor portfolio risk, conduct stress tests, enforce policies and regulatory requirements, and recommend governance improvements. Collaborate with Global Markets, Trade Finance, Financial Institutions, and Counterparty Credit Risk teams to structure risk-mitigating facilities. Negotiate credit terms in loan agreements and derivatives documentation, including ISDA, CSA, GMRA, and GMSLA agreements.

Leads learning and workforce transformation initiatives for the Technology business unit. Partners with senior stakeholders to identify capability gaps, design skills-based learning pathways, drive AI-enabled learning and productivity programs, measure business impact, and support digital adoption. The role bridges HR, technology, and business teams while managing governance, risk, stakeholders, and multiple learning workstreams.

Leads Bank of Singapore’s Taiwan franchise setup and ongoing operations. Responsibilities include translating strategy into implementation roadmaps, coordinating regulatory licensing, designing the operating model, building teams and infrastructure, overseeing vendors and readiness, and reporting progress to senior leadership. The COO also governs business-as-usual operations, budgets, risk and compliance controls, process improvement, transformation initiatives, and local Operations & Technology, Finance, and delegated functions.

Process and verify residential home loan applications, manage mortgage documentation and servicing requests, safeguard security documents, and liaise with solicitors, valuers, branches, contact centers, and internal banking teams. The role requires accuracy, confidentiality, strong communication, and the ability to work independently and collaboratively under pressure. This is a 6- or 12-month, fully office-based contract in Tampines.

Lead technology audit engagements focused on enterprise data governance, data quality, AI governance, model validation, access controls, and technology risk. Assess governance frameworks, regulatory compliance, and control effectiveness; develop scalable data and AI audit testing programs; support integrated audits; communicate findings to senior stakeholders; and lead regional audit teams. Promote advanced analytics, automation, and AI/ML tools to improve audit effectiveness. Regional travel of 10%–20% is required.

Develop and execute targeted marketing strategies, campaigns, and client events for designated markets in banking or wealth management. Manage content, digital channels, agencies, vendors, budgets, stakeholder relationships, and event delivery. Strengthen brand awareness, generate qualified prospects, support relationship managers, and track campaign performance to improve future initiatives.

Analyzes customer profiles and transactions for sanctions, money laundering, and terrorism financing risks. Processes screening and transaction alerts, conducts customer due diligence, reviews suspicious transaction reports, responds to information requests, supports relationship exits, tracks compliance activities, and provides AML advisory support. The role also contributes to risk mitigation projects, process optimization, RPA, and AI RegTech initiatives.

Manage a portfolio of high-net-worth offshore clients by delivering bespoke investment, insurance, and wealth management solutions. Build long-term relationships, identify growth opportunities, monitor market and regulatory developments, and collaborate with internal teams to provide comprehensive financial advice. Develop strategies to grow the offshore business while prioritizing multiple client needs and deadlines.

Owns the digital wealth product vision, roadmap, backlog, and delivery capabilities. Partners with wealth management, technology, operations, vendors, and other stakeholders to develop user journeys, mock-ups, user stories, project plans, and delivery documentation. Uses data and design insights to prioritize features, improve client and front-office experiences, and support scalable digital transformation, operating-model design, change management, testing, training, and post-launch activities.

Reviews account-opening and KYC documentation for completeness, updates client onboarding systems, follows up on deficiencies, and coordinates with relationship managers and clients. Partners with Compliance to align processes with regulatory requirements and supports controls implementation, risk mitigation, error remediation, and process improvements. Requires banking documentation experience, strong communication, attention to detail, and the ability to work independently and collaboratively.

Supports strategic planning, competitive analysis, market research, financial and business analysis, stakeholder collaboration, project coordination, and management presentations within Global Consumer Financial Services. The intern contributes to transformation and business management initiatives while developing skills in strategy, project management, communication, and data-driven decision-making.

Supports digital marketing and martech initiatives through Adobe dashboard reporting, marketing analytics, SEO optimization, platform support, personalization initiatives using Adobe Target, teamsite management, and stakeholder collaboration. The intern analyzes campaign performance data, generates insights, supports digital marketing projects, and helps improve customer engagement across digital channels.

Supports strategic initiatives across Consumer Financial Services through programme coordination, business analysis, stakeholder collaboration, performance tracking, risk monitoring, customer journey improvement, and management reporting. The intern gains practical experience in transformation programmes, project governance, strategic execution, and cross-functional delivery within a financial institution.

Lead AI governance across the banking group by reviewing AI use cases, conducting risk assessments, maintaining inventories and documentation, implementing lifecycle controls and guardrails, coordinating with validators, auditors, compliance teams, and regulators, monitoring emerging regulations, and supporting AI governance councils. The role focuses on responsible use of traditional, generative, and agentic AI while improving governance processes and operational efficiency.

Oversee risk governance, market conduct, regulatory compliance, and cross-border compliance for consumer banking. Identify and mitigate risks, develop compliance policies and controls, advise business stakeholders, operationalize regulatory requirements, deliver staff training, assess regulatory updates, support digitalization projects, maintain stakeholder relationships, and prepare management reports for senior leadership.