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Manulife

MFA, Head of Finance

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In-Office
Singapore, SGP
In-Office
Singapore, SGP

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The Senior Vice President of Customer Care is responsible for overseeing customer care operations and outcomes, driving transformation initiatives, and ensuring high levels of customer satisfaction and operational performance.

This role will be leading the Finance Department, including staffing, setting up accounting processes, internal controls and operational workflow. Working in close partnership with Manulife Singapore (“MLS”) and reporting dually to MFA CEO and Head of Finance of MLS. Acting as the key point of contact for management, regulators, auditors and bankers. Ensuring proper communication with all stakeholders.

Position Responsibilities:

  • Responsible for proper operational process, accounting and internal controls for all collections, payments, and accounting matters

  • Review of materials for board’s meetings and any other reports required by management.

  • Review accounting entries, reconciliations or analysis prepared by accounting staff.

  • Responsible for financial statements and statutory reports to regulators such as MAS and ACRA

  • Review financial analysis, budgeting, forecasting and management reports.

  • Capital management, ensuring capital adequacy in accordance with regulatory requirements.

  • Cash flow and expense management

  • Responsible for GST and tax submission to IRAS

  • Member of the management, BSC appeal, fit and proper and disciplinary committee to provide feedback.

  • Manage the recruitment, training, and management activities of accounting staff.

  • Carry out any project or assignment as directed by management.

Required Qualifications:

  • Degree in Accounting or ACCA

  • At least 10 years of accounting and auditing experience, with at least 3 years in a managerial position, preferably relevant experience in an insurance intermediary

  • Good knowledge of regulatory requirements of insurance intermediaries such as Financial Advisors Act and Financial Reporting Standards

  • Excellent oral and written communication skills

  • Pro-active, analytical, well organized and process oriented

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid

Manulife Singapore, Singapore, SGP Office

51 Bras Basah Rd, Singapore, Singapore , Singapore, Singapore, 189554

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