Make an impact with NTT DATA
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Role Overview
We are seeking a Messaging & Collaboration Engineer with strong expertise in SharePoint and SQL Server administration. This role is responsible for delivering secure, scalable, and reliable collaboration services across on-premises, hybrid, and Microsoft 365 environments.
Key Responsibilities
SharePoint Administration:
Manage and maintain SharePoint farms and site collections
Perform patching, upgrades, and lifecycle management
Define and enforce governance policies and best practices
Support hybrid integration with Microsoft 365 services
Troubleshoot issues across SharePoint architecture
SQL Server Management:
Administer SQL Server environments supporting SharePoint and other applications
Monitor and optimize database performance and resource utilization
Manage backup, restore, and disaster recovery strategies
Implement High Availability (HA) and Disaster Recovery (DR) solutions (e.g., Always On, clustering)
Perform capacity planning and database maintenance
Automation & Scripting:
Develop and maintain PowerShell scripts to automate routine tasks
Improve operational efficiency through automation and tooling
Generate reports for system health, usage, and compliance
Security & Compliance:
Implement and enforce least-privilege access models
Ensure secure configurations aligned with enterprise policies
Support audit readiness and compliance requirements
Collaborate with security teams to mitigate risks
Monitoring & Reliability:
Implement proactive monitoring and alerting mechanisms
Perform root cause analysis and incident resolution
Participate in on-call support rotation
Ensure high availability and system stability
- Proactively monitors the work queues.
- Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
- Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner.
- Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
- Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc.
- Identifies problems and errors before they impact a client’s service
- Leads and manages all initial client escalation for operational issues.
- May work on implementing and delivering disaster recovery functions and tests.
Academic Qualifications and Certifications:
Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
Microsoft 365 Certified: Enterprise Administrator Expert
Microsoft Certified: Azure Database Administrator Associate
Required Experience & Skills
6+ years of experience managing enterprise-level SharePoint and SQL Server environments
Strong hands-on expertise in:
SharePoint SE and online
Microsoft SQL
Exchange Server (SE) and Exchange Online
Workplace type:
On-site WorkingAbout NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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