Manager, Sales Excellence

To ensure that Distribution activities are aligned to regulatory requirements and company policies.

KEY RESPONSIBILITIES INCLUDE:

• Conduct annual review of Guides and Handbooks for Distribution activities.​
• Implement and conduct Risk Assessments based on Company Policies for Third Party vendors or service providers.​
• Implement and monitor Distribution sales and recruitment marketing activities.​
• Implement and monitor Distribution Third Party vendors or service providers activities.​
• Prepare and provide monitoring findings and reports to relevant stakeholders.​
• Implement and update non-Market Conduct Consequence Management framework.​
• Review non-Market Conduct Consequence Management for Distribution.​
• Maintain central records for regulatory-required registers and department documentation.​
• Engage with relevant stakeholders to ensure alignment of Distribution governance frameworks.
• Any other related tasks as may be assigned from time to time.

REQUIREMENTS:

• Bachelor’s degree in any field of study.
• 5 - 7 years of relevant experience in Compliance, Risk Management, Sales Governance, or handling a similar scope within the financial or insurance industry.
• At least 1–2 years of people management experience, including coaching, guiding, or supervising team members.
• Experience working with regulatory frameworks and requirements from MAS or LIA will be an added advantage.
• Relevant professional certifications such as CMFAS modules will be an added advantage.
• Prior involvement in governance of distribution activities, sales processes, third‑party vendor management, or consequence management frameworks is preferred.
• Experience in stakeholder management, with proven ability to collaborate across business and support functions.

OTHER COMPETENCIES & TRAITS:

• Strong written and verbal communication skills, including ability to prepare clear reports and engage stakeholders effectively.
• Detail-oriented, organized, and able to manage multiple deliverables independently.
• Proactive, resourceful, and able to exercise sound judgment when making decisions.
• Able to work collaboratively in a fast‑paced and dynamic environment.