Manager, Revenue Management Hotel Openings – Asia Pacific

Revenue Management Hotel Openings (RMHO) plays a pivotal role in Hilton's growth and commercial success, ensuring every new and converting hotel is strategically positioned, commercially equipped and revenue-ready from day one. As a critical link between Global, Regional, Brand and hotel teams, RMHO drives the successful implementation of revenue strategies, systems and processes that establish the foundation for each hotel's long-term performance. This role requires deep expertise, strong ownership, dedication and a genuine passion for excellence, as every successful hotel opening contributes to the continued growth and strength of Hilton's portfolio.

As Manager, Revenue Management Hotel Openings – Asia Pacific (APAC), you will lead and oversee the delivery of revenue management initiatives and system readiness for new hotel openings and conversions across the region. Working closely with the Regional Director, Revenue Management Hotel Openings – Asia Pacific , hotel leadership, Brand team and corporate stakeholders, you will drive the successful implementation of revenue management strategies, systems, processes and training to ensure hotels are commercially prepared to maximise revenue performance from pre-opening, at opening and throughout the transition following a conversion.

HOW YOU WILL MAKE AN IMPACT

Your role is important, and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Lead Revenue Management Readiness: Oversee and drive the end-to-end revenue management workstream for new hotel openings and conversions, ensuring all deliverables, milestones and transition requirements are completed accurately and within established timelines

• Manage Stakeholder Engagement: Lead pre-opening and pre-conversion discussions, establishing effective collaboration between hotel leadership, Brand team, RMHO, Revenue Management Analysis Support, Global Database Management (GDM), Business Process Solutions (BPS), IT, Regional Commercial Directors and other corporate teams to ensure alignment and timely resolution of dependencies

• Oversee Revenue Management Systems Implementation: Ensure the successful configuration, installation and readiness of Hilton's revenue management systems, tools and reporting platforms, including OnQ R&I, OnQ RM/GRO, CRS, GDS, Salesforce HOTT, Content Management, Price Position and other relevant applications

How you will collaborate with others:

• Global Revenue Management Hotel Openings: Partner with Global RMHO counterparts to drive regional alignment, support global initiatives and rollouts, share best practices and ensure consistent application of revenue management standards and processes across regions

• Brand Pre-Opening and Business Process Solutions: Work closely with Brand Pre-Opening and BPS teams to align on brand requirements, system readiness, operational processes and key deliverables, ensuring a seamless revenue management transition for new and converting hotels

• Global Database Management: Collaborate with GDM on hotel rate binders, rate structures, programme tables and system configurations, ensuring accuracy, consistency and timely completion in line with Hilton's global standards

• Regional Commercial Pre-Opening Teams: Establish strong partnerships with Commercial Pre-Opening teams supporting both Managed and Franchise hotels, as well as Franchise Above-Property teams, to align commercial readiness, revenue strategies, responsibilities and transition milestones

• Hotel Leadership and Operations Teams: Build strong working relationships with General Managers, Directors of Revenue Management, Commercial leaders and other hotel team members, recognising hotels as key partners in the opening process. Provide direction, subject matter expertise and ongoing support to ensure teams are equipped to successfully operate Hilton's revenue management systems and execute commercial strategies from day one

• Collaborate with other Regional and Global Commercial, Technology, Distribution and operational stakeholders as required to support business priorities and successful hotel openings

What you will take ownership of: 

• Drive Commercial and Pricing Strategy: Partner with hotel teams to establish room types, inventory structures, rate strategies, negotiated rates, packages, promotions, third-party distribution channels and pricing

• Provide strategic direction and subject matter expertise to support effective inventory and revenue optimisation

• Ensure Operational and System Readiness: Oversee the preparation and accuracy of hotel rate binders for Central Reservations System (CRS) builds, system configurations, National Accounting requirements for conversion hotels, conversion data, reservations transfer (BCT) and other critical revenue management deliverables

• Ensure appropriate system access and data accuracy, and that inventory, published rates, reporting capabilities and operational requirements are in place ahead of hotel opening

• Lead Training and Capability Development: Ensure hotel Revenue Management and relevant commercial team members have the knowledge, system access and training needed to execute Hilton's revenue management strategies, standards, policies and procedures effectively

• Provide Strategic Guidance and Oversight: Establish priorities, provide direction and support hotel teams throughout the transition process. Monitor implementation progress, proactively identify risks and bottlenecks, and drive solutions to deliver against agreed objectives and timelines

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

• Degree or Diploma in Hospitality Management, Business Administration, Revenue Management or a related discipline or hospitality experience in Revenue Management, Reservations, Sales or a Commercial department

• Minimum 5 years of relevant experience in Revenue Management or Commercial operations, at property or corporate level

• Exposure to communications with hotel leadership or owner relations 

• Ability to provide direction, manage priorities and drive deliverables across multiple stakeholders

• Ability to manage multiple hotel openings and conversions concurrently, often within tight timelines

• Strong stakeholder management, communication and influencing skills, with the ability to work effectively across regional and global teams

• Excellent project management, analytical and problem-solving capabilities

• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint

• Strong spoken and written English communication skills

• Ability to work across different markets, cultures and time zones

• Ability to travel up to 10% within APAC as required to support hotel openings, conversions, training, key project milestones, and other corporate meetings and training

It would be useful if you have:

• Prior experience managing projects, leading teams or coordinating cross-functional stakeholders

• Familiarity with Hilton revenue management systems and tools, including OnQ R&I, GRO, CRS, GDS and other Hilton commercial platforms

• Proficiency in an additional language relevant to supporting APAC markets