The Manager, Account Management will drive growth for the SMB portfolio by managing relationships, conducting data analysis, and implementing marketing campaigns.
Company Description
Manager, Account Management – Future Talent Pipeline (Singapore) - We’re proactively pipelining high-performing talent for upcoming roles. While not an immediate opening, shortlisted candidates would be prioritized as opportunities arise.
Are you a fit?
- Proven Track Record: Experience in Account Management with a history of hitting commercial targets.
- Environment: You thrive in fast-paced, high-accountability settings.
- Location: We hire across major cities in Singapore; please enter your location for discussion during shortlisting.
We’re looking for an outstanding Manager, Account Management for our Small-to-Medium Business (SMB) team. The Manager, Account Management will drive growth for our SMB portfolio through operational and marketing excellence. Reporting to the Lead, Account Management, ideal candidates should possess quick learning abilities, a high degree of comfort with proprietary software systems and a very keen eye for details.
Relationship Management
- Conduct data analysis, reporting, operational and invoicing resolutions
- Deepen business relationships with foodpanda’s SMB partners with our proprietary learning tools
Marketing
- Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns
- Educate SMB partners on the foodpanda marketing suite to grow on the foodpanda platform
Operations
- Work with foodpanda’s Operations team to evaluate partner operational compliance
- Utilize data to identify opportunities for growth through operational best practices
Ad-Hoc Projects
- As part of a highly agile industry, expect to be given opportunities to participate in the execution of high-impact commercial activities
- Minimum 1 year of experience in a client-facing role (restaurant, FMCG, tech, e-commerce, or related industries)
- A keen sense for customer behaviour, and how content quality affects purchasing decisions
- An analytical mindset with a penchant for seeking opportunities within data patterns
- Job ownership is an important part of our company culture, thus structure and discipline are optimal traits in the ideal hire
- Intermediate proficiency in Microsoft Excel & PowerPoint is preferred
What We Offer
- A dynamic and challenging working environment with a steep learning curve
- Responsibility from day one in the leading food delivery company in the world
- The opportunity to be part of a happy, high functioning and smart team
- Periodic fun, engaging company events & team activities
- A company committed to developing you personally and professionally.
- A vibrant and international team with diverse backgrounds from all over the world
- A culture that empowers you to take full ownership of your work and career
Top Skills
Excel
Microsoft Powerpoint
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What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
