Provides onsite IT and warehouse operational technology support, troubleshooting computers, printers, scanners, RF devices, networks, servers, and automation equipment. Manages incidents, changes, assets, inventories, documentation, preventive maintenance, and basic OT cybersecurity. Supports warehouse users, vendors, and technical teams while maintaining service levels, delivering training, reporting through Microsoft tools, traveling between locations, and providing on-call support during critical incidents.
Role- IT Technology Operations
Location- Singapore
Technical Skills
- Hands-on support experience in warehouse Operational Technology and onsite IT environments
- Troubleshooting of PDA, RDT, RF devices, barcode scanners, label printers, warehouse workstations and IT peripherals
- Good knowledge of Windows 11, Microsoft 365, Microsoft Teams and end-user computing support
- Basic troubleshooting of LAN, Wi-Fi, network connectivity, switches, wireless controllers, firewalls and local servers
- Understanding of Warehouse Management Systems, Active Directory and warehouse automation technologies
- Experience with incident, problem and change management, including SLA and OLA awareness
- Knowledge of IT asset lifecycle management, inventory control, CMDB updates and preventive maintenance
- Basic understanding of OT cybersecurity, access control, secure configuration and vulnerability remediation
- Ability to interpret network diagrams, technical schematics and standard configuration templates
- Familiarity with Power Apps, Power Automate and Power BI for simple automation and operational reporting
- Basic understanding of ITIL service management principles
Business and Behavioural Skills
- Strong troubleshooting, analytical and problem-solving ability
- Clear communication with warehouse users, technical teams, vendors and operational stakeholders
- Strong ownership, accountability and sense of urgency
- Ability to work independently and collaboratively in a live warehouse environment
- Able to prioritise and manage multiple incidents and requests
- Safety-first and customer-focused mindset
- Willingness to learn new warehouse and automation technologies
- Ability to provide user training and maintain accurate technical documentation
- Willingness to travel between supported locations
- Availability for on call and out of hours support during critical incidents
Mush Have
- Diploma or degree in IT, Computer Engineering, Industrial Engineering or a related discipline
- > 3 years of relevant warehouse, manufacturing, distribution, automation or onsite IT support experience
- Hands-on troubleshooting of computers, printers, scanners, mobile or RF devices and network connectivity
- Working knowledge of Windows 11 and Microsoft 365
- Strong communication, ownership and problem-solving skills
- Ability to work under pressure in an operational warehouse environment
- Willingness to travel and provide on-call support
Good-to-Have
- Experience with Warehouse Management Systems or warehouse automation
- Exposure to conveyors, RFID tunnels or similar automation equipment
- Basic server, Cisco, Aruba or FortiGate knowledge
- ITIL certification or understanding of ITIL processes
- Power Apps, Power Automate or Power BI experience
- Project coordination experience
- Knowledge of OT cybersecurity and vulnerability remediation
- Experience with LEAN or continuous improvement methodologies
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
A.P. Moller - Maersk Singapore, Singapore, SGP Office
Singapore, Singapore
Similar Jobs
Artificial Intelligence • Healthtech • Information Technology • Biotech
Lead College-level IT strategy, operations, service delivery, governance, and transformation across multiple engineering schools. The role owns IT roadmaps, demand prioritization, program delivery, platform standardization, service performance, resource optimization, and operational improvement. It also leads federated School IT teams and serves as the senior interface between the College, university leadership, and central IT services. Success requires strong enterprise IT expertise, stakeholder influence, business partnering, and leadership across complex multi-entity environments.
Top Skills:
CybersecurityData GovernanceEnterprise ArchitectureIt Infrastructure
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Serve as the on-site IT lead for Singapore and regional IT support lead for SEA offices. Own site operations, provide hands-on macOS/Windows and AV support, run onboarding/offboarding, manage vendors/inventory, mentor junior IT staff, coordinate with workplace/people ops/facilities, and produce clear documentation while improving processes and supporting executives.
Top Skills:
Av SystemsConfluenceDnsGoogle WorkspaceJIRAmacOSOktaSaaSWifiWindowsZoom
Information Technology • Security • Consulting • Cybersecurity
Perform SecOps tasks including developing/maintaining security standards and rulesets, conducting exercises and incident triage, IOC scanning, vulnerability assessments and patch monitoring, risk assessment and remediation recommendations, and stakeholder reporting on security posture.
Top Skills:
AWSCloud Security ToolsetsCtemCvssDevsecopsGrcIocSIEMVaVms
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
