The intern will develop and maintain franchise toolkits, assist with a chatbot project, update the Franchise Portal, and prepare content for franchisee training while coordinating with global teams.
About Us
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 270 cities in over 45 countries.
Job Description
Job Responsibilities:
- Continuous development of the Franchise toolkit,
- Following up with and integrating the toolkits from various functional departments to ensure that they are seamless and tailored to franchisees.
- For China and Global, curation and content organisation to optimise user experience, development of new sites for new brands
- Maintenance and update of the Franchise Portal site
- Ensuring the resources from functional departments in the portal, such as franchise manuals and user guides are up-to-date.
- Maintaining list of users and user access controls
- Monitoring user feedback on the portal and implementing initiatives to improve user experience and navigation
- Assist in driving AI Chatbot project on portal including doing testing and providing feedback and direction for the project
- Communication and implementation/ test bedding of new initiatives with global country teams, especially China and Europe
- Curation and preparation of content for franchisees in the learning management system
- Assist in implementation of new franchise audit and audit system globally and tracking of audit results and follow ups
- Prepare system/template for regular review of franchisee performance
- Research on competitor franchise offerings, market practices and trends
Job Requirements:
- Currently pursuing a diploma/degree in Business, Business IT, Communications, IT, Real Estate, Hospitality or Technology related field of study.
- Proficient in MS Office Suite (Word, PowerPoint, Excel) and SharePoint.
- Detail-oriented and meticulous individual with strong written and verbal communications skills.
- Willingness and curiosity to learn new skills/systems.
Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
CapitaLand Singapore Office
168 Robinson Road, Capital Tower, Singapore, ,, Singapore, 068912
Similar Jobs
Artificial Intelligence • HR Tech • Information Technology • Software • Business Intelligence
As a Sales Development Representative at Qualtrics, you will generate quality leads, conduct prospect outreach, and support Account Executives in Southeast Asia to build a strong sales pipeline.
Artificial Intelligence • Cloud • Security • Software
The role requires driving strategic growth in the ASEAN region, developing client account strategies, and serving as a trusted advisor to senior stakeholders to enhance software development and modernization efforts.
Top Skills:
AIData AnalyticsDevOpsMachine Learning
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
As a Senior Frontend Engineer, you will build high-quality frontend applications for client risk workflows, design user experiences, and collaborate across teams to enhance decision intelligence and operational workflows.
Top Skills:
Ant DesignBootstrapCi/CdCSS3DockerEmotionGraphQLHTML5Javascript (Es6+)KubernetesMaterial UiNginxNode.jsReactRestRollupScssStyled-ComponentsTypescriptWebpack
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
