Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the teamStripe’s Professional Services team works with our most strategic users; You will work on the highest visibility projects to provide technical expertise to our customers to help accelerate their knowledge, solution design and integrations with Stripe. This role is responsible for leading strategic conversations and developing plans that will transform the payments and financial infrastructure for leading enterprises.
What you’ll doAs an integration engineer in APAC, you will work on interesting problems and deliver impactful integration and launch projects with enterprise clients across Southeast Asia and Greater China. You will consult clients to understand their business stack problems and recommend the right Stripe products and services for their needs, as well as provide guidance on how to best integrate our APIs through partnership with Stripe technical leaders and client engineering teams.
Responsibilities- Lead strategic technical conversations with business and C-level executives, on attaining key business outcomes
- Be a trusted technical advisor to clients and project members to solve complex technical challenges, and establish credibility & build deep relationships with senior technical individuals within client organization
- Facilitate business and strategic cases for ‘first-of-their-kind’ opportunities and drive consensus among decision-makers
- Lead technical discussions and solution deep dives to deliver on the value of Stripe to their clients. Designs and captures multi-year roadmaps that can be consumed by Implementation Consultants and Integration Engineers to deliver on
- Collaborate with Sales, Solution Architecture and Implementation teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team
- Keep abreast of new Stripe technologies and software products and showcases technical thought leadership in whitepapers, conferences and other industry events
- Resolving escalated support requests for existing environments
- Providing recommendations, feedback and best practices to the product and engineering teams
- Develop scalable value drivers, end-to-end solutions, best practices, architecture guides, mentor and guide team towards practice-wide adoption
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements- 10+ years work experience in an architecture (application, technical, systems, integration), technical consulting, process re-engineering or application delivery/technical engineering role
- Mandarin speaking proficiency is required to work with enterprise Chinese merchants based in China
- Ability to think strategically, create technical definitions around customer objectives, develop solution strategies, motivate resources, and deliver results.
- Comfortable with various code-level debugging (Stripe code and user code)
- Be comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective.
- Experience with enterprise-level systems, including middleware, integrating with third-party APIs, and skills in systems flows, data/business object modeling, and use case/user interface production..
- Expertise in data analytics for driving insights and optimizing performance.
- Demonstrates a keen sense of ownership, drive, and entrepreneurship, thriving in fast-paced, dynamic environments.
- Able to accommodate light travel quarterly for customer on-sites and team meetings
- Expertise in AI and machine learning with experience in deploying transformative solutions
- Experience working in the finance or payments industry - B2B, SaaS, and/or Marketplaces
- Subject matter expertise in a relevant industry, vertical or product
