Provide HR business-partner support for assigned hotel units including talent acquisition, full employee lifecycle management, engagement and retention, onboarding, HR reporting, payroll support, compliance with local laws, employee relations, and training. Lead community and recreational initiatives and serve as HR subject-matter expert on projects.
POSITION SUMMARY
Reporting to the Assistant Director of Human Resources, the incumbent plays in integral role in aligning business objectives by the tactical execution of talent strategies. Essential functions of the role include:
- Talent acquisition for assigned business units
- Looking after the full employment life cycle of the Ladies and Gentlemen within the assigned business units
- Execution of engagement and retention strategies
- Leading the Marriott TakeCare initiatives which includes a wide genre of activities from Community Footprints (corporate social responsibility) to recreational/sporting events
- Assist and support management and the leadership team with handling and resolving Human Resources issues
- Assist Ladies and Gentlemen with internal and external transfer requests and procedures
- Create and maintain new hire and personnel files and enter them into Human Resources Information Systems
- Assist with orientation of new Ladies and Gentlemen
- Monitor all hiring and recruitment processes for compliance with all local laws and company policies and standards
- Ensure accurate maintenance of all employee records and files
- Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary
- Inform Human Resources management of issues related to employee relations within the division or property
- Create and maintain filing systems
- Generate Human Resources data reports as necessary
- Serve as Human Resources subject matter expert and participate on project teams
- Train new hires on Human Resources processes, programs, policies, information systems, etc
QUALIFICATIONS
Soft Skills:
- Creativity
- Attention to details
- Impeccable professionalism in appearance, language and behaviour
- Thrive in a work environment of teamwork and lateral service
- Continuously seek opportunities to learning, innovate and improve
- Own and immediately resolve problems
- Protect the privacy and security of our guests, fellow employees and the company’s confidential information and assets
Technical Skills:
- Microsoft Office: Word, Excel, PowerPoint
- Canva
- Adobe Acrobat
Essential
- Degree/Diploma in Human Resources Management or Hospitality/Hotel Management
- Passionate interest in the luxury hospitality industry
- Eloquent and well-spoken; excellent command of English in both verbal and written communication
- Well-groomed with a refined and polished decorum
- Outgoing and enjoys organising a variety of recreational activities from recreational to sporting events
Desirable
- Previous experience in luxury hospitality industry, preferably a luxury hotel
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About the TeamAt more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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