Human Resource, Intern

Position Responsibilities:

1. Staff Confirmation & Probation

• Coordinate appraisal submissions, follow up with managers, and prepare confirmation/extension letters

• Ensure timely communication and proper documentation in employee records

• Track probation timelines and support end-to-end confirmation processes

2. Employee Support

• Respond to employee queries on HR policies and processes

• Provide timely and accurate guidance on HR-related matters

3. Certification Letters

• Prepare employment-related letters for bank, PR/visa, and other official purposes

• Ensure accuracy and proper approvals before issuance

4. Actuarial Increment Administration

• Maintain actuarial qualification and salary records

• Prepare increment letters and coordinate approvals and payroll updates

• Ensure proper documentation and filing

5. Government Paid Leave

• Compile and validate data for claims submission

• Submit claims via government portals and track outcomes

• Follow up on rejected claims and coordinate with Finance for reimbursements

6. Regulatory Reporting

• Support Labour Market Survey and other submissions to MOM

• Ensure data accuracy and timely reporting

7. Offboarding

• Manage end-to-end offboarding process and stakeholder notifications

• Ensure proper documentation and record management

8. HR Projects & Initiatives

• Support HR process improvements and SOP updates

• Assist in initiatives such as visa processes and career fairs

9. Benefits Administration

• Administer employee benefits (e.g., corporate passes, vouchers)

• Ensure accurate tracking and issuance

10. Recruitment Support

• Screen resumes and coordinate interviews

• Support offer preparation and job postings management

11. HRBP Support

• Consolidate manpower requests and support approval processes

• Assist in regulatory screening exercises and reporting

Required Qualifications:

• Currently pursuing an undergraduate degree

• Strong attention to detail with good analytical skills

• Self-motivated, proactive, and eager to learn

• Comfortable working with data and Excel (basic knowledge required; VBA is a plus)

• Available for a minimum commitment of 6 to 12 months

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].