General Insurance Specialist

MoneySmart Group is South East Asia's leading personal financial portal helping consumers compare loans, insurance and credit cards. MoneySmart was founded in 2009 with the simple aim to help consumers make better financial decisions.

Through aggregating and consolidating product information to a single platform for comparison MoneySmart empowers consumers to make better financial decisions. We have put the power back into the consumers’ hands. Whether it is for loans, insurance, or credit cards, MoneySmart makes information easy to understand and products easy to apply for – all in one place.

We are growing and we’re looking for talents to come onboard our Insurance team as a General Insurance Specialist based in Singapore.

Mission

Your mission as a General Insurance Specialist at MoneySmart.sg is to provide our customers the very best service and impartial advice on general insurance products with focus on Car Insurance; and to grow and achieve revenue targets for the general insurance line of business.

You will be working closely with our Head of Financial Advisory to grow the business, drive sales excellence and foster a positive client-centric culture. Leads will be fully provided for by the company, coupled with an attractive monthly commission scheme. Annual leave, CPF contributions and medical benefits included. Flexible hybrid work arrangement.

 Responsibilities

• To provide prompt, excellent and end to end customer service to our car insurance customers who have expressed interest to purchase car insurance
• To maximise cross selling opportunities as per company’s strategy
• To follow up with customers and be accountable for personal conversion rate

Requirements

• Strong Telesales/Telemarketing (Call Center) experience - Candidates with prior experience in telesales in car insurance would be a plus
• Knowledgeable of the car insurance market 
• Additional knowledge about other General Insurance products like PA and HI - Certifications required: BCP and PGI
• Ability to excel in a tech driven environment and familiar with using systems like Salesforce, Slack and G-drive
• Sales and service-driven
• Proactive, Meticulous and organized
• Sharp mind and superior communication skills

Moneysmart culture values and tenets

The traits we admire are core intrinsic qualities we look for in someone we want on our team, and we look for people who are Hungry, Humble and Smart. We also expect all our people to uphold the following company values:

• Play to win as a team
• Solve for the customer
• Embrace a personal growth mindset
• Own it openly
• Challenge the status quo and deliver outcomes

MoneySmart Group is an equal opportunity employer. Please include only relevant details and avoid unnecessary information (e.g., photos, age) in your job application to assist us in ensuring that the interview process is devoid of bias.