Front Management Supervisor

• Execution and ongoing development of the Bank’s first line of defence risk management governance by ensuring adequate supervision of day-to-day business conduct and activities of the Front Office, adhering to internal directives, procedures, and regulatory requirements.

• Oversee and collaborate closely with the Front Office to continually enhance operational risk processes and refine business operation. This role is instrumental in fostering compliant business activities and guiding risk-informed decision-making processes with support of and in collaboration with Management and other stakeholders, including Business Risk Management, Operations, Legal and Compliance.

• Provide guidance and advice (with relevant stakeholders where required) to the Front Office on the Bank’s internal directives and procedures, compliance and regulatory-related matters, including but not limited to AML/CFT policy and procedural changes, cross-border marketing guidelines, adherence to advisory and suitability policies and procedures, fraud prevention policy and procedures.

• Conduct thorough analysis and regular business and control reviews to get insightful outcomes and recommendations, aiding in decision-making and risk assessment. In conjunction with the relevant departments, ensure any rectification or remediation efforts are monitored promptly and with quality resolution.

• Handle complex matters or challenges by identifying problems and collaborating with stakeholders to find efficient solutions. This includes reviewing Front Office requests, providing approvals (where appropriate), and escalating to Management.

• Ensure compliance with regulatory and internal control standards, including the timely implementation of internal and external audit points and any issues regulators raise.

• Analyse data to identify potential risk areas and work with relevant stakeholders to ensure the effectiveness of risk mitigation strategies.

• Foster a strong risk culture and conduct awareness amongst the Front Office with the relevant training, market intelligence and knowledge sharing.

• Lead and support business initiatives, process-related risk projects, working groups, business forums and governance meetings, where appropriate.

• Bachelor’s Degree or equivalent, preferably in Business, Risk Management, Finance, Accounting or Law

• Minimum 10 years’ experience in business management, risk management or other relevant banking experiences

• Good knowledge of private banking products, operations, and regulatory requirements

• Ability to understand broader private banking business, constantly keep abreast on industry trends and maintaining a growth-oriented mindset

• Critical thinking and strong analytical ability. Attentive to detail and adept at strategic thinking, this role requires the capacity to evaluate diverse factors comprehensively, devise effective solutions, and ensure successful implementation/execution

• Good technical skills and knowledge to analyse business data to draw insights from large or multiple data sets

• Strong team player with good communication and interpersonal skills

• Excellent organizational skills and the ability to effectively and efficiently manage a multi-faced role with time sensitive priorities and multiple assignments

We are looking forward to receiving your online application.

For any further information please do not hesitate to contact us!

Human Resources