Engineering Lead - Onboarding Team

About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
The Opportunity: Lead Our Onboarding Team
The Onboarding team plays a pivotal role in Airwallex's mission by facilitating the rapid integration of businesses into our platform. As a data-driven team, we utilize extensive analytics to refine our processes and ensure the efficiency and effectiveness of our operations. Our primary mission involves building the orchestration for Know Your Customer (KYC), Request for Information (RFI), and risk-based operations to maintain the highest standards of compliance as we handle sensitive financial data. We empower business customers through robust, secure, and intuitive user and account management solutions.
This team is instrumental in our regional expansion, helping to onboard a growing number of customers into new and existing markets. By supporting global expansion, we are also tasked with increasing the coverage of our product offerings, ensuring that businesses worldwide can benefit from our innovative financial solutions. Through our efforts, we aim to streamline the onboarding process, reduce barriers to entry, and build a scalable, automated environment that empowers businesses to thrive in the digital economy.
What You'll Do

• Technical Strategy & Product Execution
  
  • Partner with Product and Design to define roadmap, scope, and success metrics; translate customer needs into an executable plan.
  • Work closely with product managers and key stakeholders to define product roadmap, prioritize projects and ship incrementally to production.
  • Engage with the Product Manager into building a backlog that continuously contributes to the execution of the roadmap.
  • Drive strong delivery practices: planning, prioritisation, execution, and continuous improvement.
  • Own the technical strategy and architecture for services and APIs, with a focus on scalability, reliability, security, and maintainability.
  • Stay hands-on where it matters: guide design reviews, de-risk complex initiatives, and raise the bar on engineering quality.
• Architectural Ownership & Quality
  
  • Serve as the accountable owner for the architecture and system quality across our services.
  • Analyze and validate the technique design for the software functions from the team.
  • Review code from team members and ensure the standards.
  • Drive design and code quality: institute standards, reviews, and automated checks that raise the bar without slowing teams down.
  • Guide the evolution of application and platform infrastructure to reduce operational overhead and improve developer productivity.
  • Establish operational excellence for production systems (monitoring, incident response, postmortems, reliability improvements), and ensure auditability/traceability is built in.
  • Champion secure coding practices, robust authentication/authorization, and proactive vulnerability management.

Who You Are

• 8+ years of backend engineering experience with a deep foundation in distributed systems, high-availability architectures, and designing for availability/consistency challenges.
• Proficiency in modern JVM ecosystems (Java 17+, Kotlin, Spring / Spring Boot) including multi-threading, high concurrency, IO/NIO, and network communication.
• Expert knowledge of design patterns, microservices architecture, and event-driven/streaming systems (e.g., Kafka).
• Hands-on experience with GCP/AWS, Docker, and Kubernetes, combined with a strong grasp of observability tools like Splunk, Grafana, and Prometheus.
• Experience in developing large-scale system control interfaces and a track record of building API- and integration-heavy systems in production.
• You take initiative and skillfully navigate complex technical challenges to deliver impactful results.

Preferred Qualifications / What Will Set You Apart

• Experience in Fintech, Risk, or regulated financial domains (KYC, Onboarding, or Payments).
• Experience building complex, asynchronous workflows and identity orchestration.
• Familiarity with building products using AI & LLMs.
• Polyglot experience with other modern languages such as Scala, Javascript, Python, or Golang.

Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.