Director, Regional Operations

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

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Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 11,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing? 

A Director of Regional Operations leads a team of Order Management, Procurement and Planning Leaders that are

accountable for the successful development and execution of strategic operational objectives. Reporting to a senior leader

within Global Order Operations, an individual in this role is responsible for developing strategies, policies and procedures

that optimize value and create a world class order management organization. This person also takes overall accountability

for operational excellence, customer delight and strategic thought leadership across all operational functions.

Responsibilities:

• Develops strategies, policies and procedures to optimize value and create a world class order management group
• Establishes goals and objectives, (including stretch targets) in coordination with corporate objectives and managing performance to ensure attainment
• Mentors, coaches, and contributes to the development of the leadership team on policies, procedures and best practices while promoting professional growth
• Guides execution and cross-functional accountability throughout WWT Supply Chain
• Takes on overall accountability for operational excellence and customer delight
• Leading and driving strategic thought leadership across all functions
• Communicates clearly to drive expectations and instill consistency amongst the team
• Stewards the culture through utilization of the World Wide Technology Integrated Management and Leadership tools and concepts
• Establishes long-term capability and resource planning to continue the evolution of teams
• Develops and maintains collaborative relationships with other functional groups
• Identifies scaling opportunities across the global organization using industry best practices and processes
• Identifies areas of opportunity for better organizational alignment in communication, responsibility allocation, and structure
• Supports the department through the escalation process, driving critical issue resolution through collaboration with executive leadership internally and/or externally
• Other ad hoc duties as assigned

Requirements:

• Minimum Master’s degree in any related discipline
• Minimum of 10 years of supply chain related experience in a complex manufacturing environment
• Minimum of 7 years of leadership experience, which includes the management of direct reports
• Possess demonstrated working experience with global US MNC based company
• Experience interacting with regional stakeholders and cross-functional teams