Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
All GHR roles must comply with the location strategy of that region.
Global Human Resources (HR) Solutions Overview
Global HR Solutions is a new, trailblazing organisation within Global HR (GHR) that performs as an internal consulting function. We are a flexible and agile team that delivers upon a portfolio of prioritised projects to enable the GHR operating model, provide strategic project and cyclical process support, and bring HR analytics and data-driven insights to our clients within HR and the business.
Our mission is to:
- Deliver best-in-class support to HR change projects and cyclical process backed by human capital intelligence and insights to enable business results
- Provide data-driven and solutions-oriented services to clients to enable them to make well-informed decisions and enhance their talent and business outcomes
- Harness the collective knowledge and capability of a dynamic and skilled Global HR Solutions workforce to optimise GHR service delivery and results
- Provide HR colleagues with extensive client exposure within HR and the business, the opportunity to make meaningful contributions to strategic initiatives, and offer stimulating growth experiences and diverse career paths
Are you:
- Eager to be at the forefront of HR innovation?
- Keen to make an impact and drive meaningful change in organisations?
- Energised by collaborating with diverse clients and teammates across disciplines and geographies to solve exciting problems and generate new opportunities?
- Ready to expand your breadth and depth of HR skills and hone new expertise?
- Looking to join a dynamic and growing global team?
If you answered yes to these questions, Global HR Solutions could be a great next step in your career journey!
Note: Given the international and collaborative nature of MUFG, Global HR Solutions works on global and regional engagements, and flexibility is required to allow for meetings and connectivity as needed with clients and colleagues across the Americas, APAC, and EMEA time zones. Employee well-being is a critical element of GHR’s culture. Measures, work practices, and technology will be in place to enable team member well-being, connectivity, and productivity.
NUMBER OF DIRECT REPORTS
The HR Solutions Consultant Director role will have multiple Vice President-level direct reports. The number of direct reports is to be confirmed. Direct reports are anticipated to reside within the same region as the successful candidate, with the exception of MUFG Global Services (MUFG’s global capability centre in Bangalore) direct reports, who may reside in a different region than the HR Solutions Consultant Director.
MAIN PURPOSE OF THE ROLE
Upon hire, the successful candidate will initially work closely with the Head of Global HR Solutions and the Project Canyon Team (GHR’s Operating Model Transformation Team) on final preparations for the organisation in advance of the April 2025 launch (e.g., test and finalise core processes and tools, prepare for team member onboarding and initial slate of projects, etc.).
Following the launch of Global HR Solutions, the role will: (1) lead and mange internal consulting engagements that provide project and cyclical process support, (2) serve as a people manager for HR Solutions Consulting team members, (3) develop and lead communities of practice to enable team member capability development and enhanced client results.
KEY RESPONSIBILITIES
The successful candidate will have the following key responsibilities:
- Serve as an internal consultant, collaborating with clients in GHR and the business to lead and deliver engagements. Engagements include: (1) strategic projects (e.g., transformation initiatives, new services / products, process improvement, regulatory programmes) and (2) cyclical process support (e.g., year-end processes, talent review)
- Advise clients on internal and external leading practices and lessons learned to enable results and optimise outcomes
- Plan, implement, and deliver data-driven and solutions-oriented services that enable clients to make effective decisions and enhance talent and business outcomes
- Lead key activities across the engagement lifecycle, including:
- Staff: Partner with HR Solutions Operations & Resource Manager and GHR Initiative Lead (i.e., primary client) to finalise and confirm HR Solutions staffing based on engagement requirements
- Prepare & Kick-off: Re-validate client needs, engagement objectives, expected outcomes, roles, and responsibilities; mobilise the project to support successful delivery
- Execute: Plan, manage, and execute engagements
- Understand business requirements and scope deliverables to meet business demand
- Assess the feasibility of proposed initiatives and contribute to the prioritisation process
- Provide guidance, oversight, and quality assurance for engagement activities and deliverables
- Facilitate workshops and working sessions with senior leaders and their teams
- Own risk / issue management, escalation, and resolution
- Manage client relationships and HR Solutions resources
- Monitor and assess project outcomes against metrics, making refinements as needed
- Close & Sustain: Oversee knowledge and capability transfer to clients (as needed); complete engagements; lead post-mortem to document lessons learned and drive continuous improvement; check-in with clients over time to maintain the relationship and confirm solution adoption and sustainability
- Leverage HR skillset breadth and depth (e.g., knowledge and experience in HR practice areas, policies, processes, procedures, compliance, laws, regulations, ethics) to successfully advise on, lead, and deliver engagements
- Establish trust and credibility with clients; build and maintain long-term working relationships across GHR and the business
- Serve as a people manager for HR Consulting direct reports, including responsibility for regular feedback / coaching sessions, objective setting and mid- and year-end performance activities, and ongoing development and career growth support
- Develop and lead one or more HR Solutions communities of practice (e.g., change management & communications, process excellence, organisational design & effectiveness, experience & design thinking), including defining and managing the approach and methodology, standards, ways of working, and enabling tools, to drive ongoing team member capability development and enhanced client results
- Practise the apprenticeship model across project engagements, enabling HR Solutions team members to learn side-by-side from you and fellow team members to accelerate capability development and grow bench strength
- Be a part of the Global HR Solutions Leadership Team, helping to shape Global HR Solutions’ near- and long-term strategy, objectives, services, processes, and results; assist in growing and sustaining the organisation over time
- Champion HR Solutions with HR colleagues and the business; help the Global Head of HR Solutions build initial awareness of the organisation and communicate ongoing updates, success stories, and results to stakeholders
- Partner with the Global Head of HR Solutions to embed feedback loops with clients and HR Solutions team members to inform continuous improvements to services and client and team member experience
- Drive continuous improvement and upskilling for the organisation; advocate for new ways of working
- Help foster and sustain a diverse, inclusive, energising, and supportive HR Solutions culture, with a focus on results, efficient and collaborative work practices, and well-being
WORK EXPERIENCE
Essential:
- Leadership and line management experience, with proven ability for leading and managing projects, fostering high-performing teams, managing client relationships, and delivering results
- History of delivering results in a high-pressured, fast-paced, heavily matrixed environment
- Subject matter expertise across multiple HR practice areas (e.g., Talent, Learning, Culture, Performance, Reward, HR Business Partnering, HR Analytics, HR Shared Services, etc.)
- Project management and resource management capabilities, with the ability to manage multiple complex projects with many interdependencies simultaneously
- Excellent written and verbal communication skills, with demonstrated ability to present effectively to the highest levels of company leadership
- Collaboration and influencing skills, with proven ability to address and manage stakeholder needs while prioritising competing objectives, driving progress, and achieving results
- Negotiation and conflict management
- Proven ability to work effectively across cultures and in a global environment
- Line management experience, especially with coaching and developing a direct report and helping them reach their career goals
- Employment with a top management consulting firm or equivalent consultancy-based experience, ideally in a practice area related to human capital management is beneficial, but not required
SKILLS AND EXPERIENCE
Functional / Technical Competencies:
Essential Demonstrable Strengths
- Deep experience in engagement management methodologies, fundamentals, strategies, and tactics
- Deep understanding of the HR function and HR service delivery
- Able to analyse data, formulate findings, and provide data-based recommendations
- Proficiency in the full range of Microsoft Office applications (PowerPoint, Excel, Word, Outlook, and Teams)
- Coaching experience
- Proficiency in productivity enabling and analytics tools (e.g., Copilot, Power BI, etc.) is beneficial, but not required
The compensation and benefits information in this posting applies to candidates hired in the United States. Candidates hired outside of the United States will be eligible for compensation and benefits consistent with the local market.
The typical base pay range for this role is between $175,000 - $220,000 depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
