What makes us, us:
Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!
At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.
If you like what we’re saying, keep reading!
Why is the role important to us:
We are expanding our Consulting Services team in SimCorp APAC, with a focus on improving the delivery management of SimCorp offers and optimizing the delivery efficiency of our increasingly complex and transformative projects, whilst managing and building a highly skilled and capable team who are focused on our customers engagement and business enablement.
We are looking for a Director, Consulting Services to manage our highly skilled people in line with the delivery of product and related services to our customers in APAC. You will be responsible for all aspects of the implementation projects with primary focus on high complexity projects / programs and clients in terms of client engagement, resource and financial management, and greater stakeholder enablement.
Consulting Services plays a key role in positioning our implementation expertise in sales processes and closely cooperate with Pre Sales, Sales and Client Experience teams plus many more. Focus for the near future is on standardization in projects and leveraging our IP in our services to clients as well as executing the transition of the consulting services team to a practice-based model to support and enable further profitable business growth. This transition includes the close collaboration with Global Services, other Market Units and APAC MU teams.
We are aiming to hire an ideal candidate in Singapore.
What you will be responsible for
Your responsibilities include but will not be limited to:
· Demonstrates a thorough understanding of time to value and outcomes, even when it involves difficult client conversations. Responds promptly to clients' needs and educates customers to understand insights.
· Positions SimCorp’s products and services, highlighting how the customers' needs are best met by our best practice standard products. Builds an effective, collaborative, and transparent relationship with SimCorp’s customers.
· Commercial management – awareness and ownership on all commercial discussions.
· Understands how to manage change as a process and apply all the rigor and discipline around the change management process. Manages competing and conflicting demands and changes the approach to best fit the situation.
· Exhibits confidence in self and others as well as openness to other’s views. Inspires others to perform well and balances team and individual responsibilities.
· Promotes an inclusive culture internally and in meetings with the customer.
· Aligns resourcing and utilization targets with the needs of the market unit.
· Lead pre- and post-sales discussions, presenting key implementation methodology and best practices and owning the bid management process.
· Drive efficient implementations, ensuring the teams are able to meet project deliverables on time and within budget.
· Engage on steering groups for large complex projects.
· Overall accountability for assigned market unit consulting engagements including quality of project documentation e.g. Statements of Work.
· People Development and Management, recruit, retain and develop skilled individuals across Professional Services.
· Set clear direction, coach, mentor and provide career guidance to key employees.
· Contribute through implementation of profitable consulting services across the market unit.
· Deliver in line with key KPI's (e.g. PS revenue/EBIT and NPS targets). Balance efficiency, effectiveness and quality/satisfaction.
· Develop clients and engagements in close collaboration with Sales and Account Management.
· Contribute to global initiatives to improve efficiency and grow services revenue.
· Facilitates the growth of Consulting services teams within the APAC market.
What we value
You have a thorough understanding of our clients’ business processes in the Asset Management or Asset Owning & Servicing industries. Your expertise in navigating and delivering projects in challenging business contexts is remarkable. Further, you possess the following qualifications:
· At least 5+ years of relevant experience managing teams and or delivering projects within a financial institution, or a consulting company working in financial markets or a software and services vendor.
· Effective leadership and management expertise, adept at rallying and engaging colleagues
· Ability to build and cultivate solid people relationships
· Ability to make sound decisions by pursuing ways to balance quality, cost, risk and resources
· Great time management and prioritization skills
· Proficient planning, execution, and coordination skills
· Effective interpersonal interaction and the ability to listen
· Effectively communicates and presents ideas, leading to productive relationships with coworkers, peers, and clientele.
· Results driven with good negotiation, persuasion and conflict management skills
· Fluency in English
· Readiness to travel to customer sites with flexibility to work from home or remote from our offices in APAC or globally.
Benefits:
SimCorp offers several benefits that might play a significant factor in considering whether to accept a job offer. Since SimCorp operates in 30+ offices worldwide, the benefits package may vary from country to country.
Take advantage of this section and indicate the most-valued benefits for candidates, considering training and certification, as well as benefits that can improve a candidate's work-life balance, such as flexible hours, vacation time, work-from-home options, etc. Please note that this may not be possible for multiple location postings due to the difference in benefits.
Next Steps
Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.
For any questions you are welcome to contact BJ Chua, Lead Talent Acquisition Partner, at [email protected]. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.
We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.
By Joining our team, you will have the chance to:
· Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
· Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
· Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
· Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, cultivating a truly inclusive and empowering environment
Who we are:
For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.
SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.
SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients
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