Digital Product Manager

Company:MMC Corporate

Description:

We are seeking a talented individual to join our Digital team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.

Digital Product Manager

A proactive and hands-on Digital Product Manager to lead automation projects and enhance our digital product offerings. This role requires a unique blend of product management expertise and a solid understanding of technology, enabling the successful execution of digital strategies while collaborating closely with cross-functional teams. The ideal candidate will be a strategic thinker and problem solver, navigating the intersection of business needs and technological capabilities without being a traditional engineer.

We will count on you to:

• Identify opportunities and drive solutions to enhance digital products.

• Collaborate with business units and tech teams to ensure AI use cases align with organizational goals and enhance operational efficiency.

• Research and pinpoint generative AI opportunities to boost efficiency in routine tasks.

• Document prototype requirements using sketches, diagrams, and wireframes.

• Utilize prototyping tools (e.g., Figma, Canva) to create engaging product designs.

• Conduct market research and participate in business analysis.

• Demonstrate hands-on acumen for automation projects, utilizing relevant tools and technologies.

• Provide clarity during the implementation stage and develop lifecycle plans for features.

• Coordinate product implementation, including testing and user acceptance.

• Monitor and drive adoption of key digital solutions.

• Identify risks, create mitigation plans, and provide regular management reports.

• Collaborate with the global Digital Product community for cohesion and usability.

• Hands-on experience with full-stack development (front end and back end).

• Knowledge of Microsoft Power Platform tools, including Power Automate and Power BI.

• Apply VBScript and macros to enhance automation and streamline processes.

What you need to have:

• Bachelor’s Degree in Computer Science or a related field.

• 7-12 years of relevant work experience in digital product management.

• Proven track record of product leadership and successful delivery of scalable digital products.

• Experience with Python, AI/ML technologies and their application in product management.

• Qualifications in Agile methodologies and project management.

• Exposure to AWS and Azure cloud technology stacks.

• Strong analytical skills for managing complex problems.

• Familiarity with user experience (UX) design principles.

What makes you stand out:

• Ability to drive execution across teams in a fast-paced environment.

• Experience in managing clients, business issues, and service plans.

• Deep understanding of modern software development tools.

• Strong communication and interpersonal skills to engage with diverse stakeholders.

• Experience in managing comprehensive digital programs and tracking progress, business impact, and feedback.

• Ability to identify new revenue opportunities and client engagement from the adoption of digital technologies.

• Skills in change management strategies, including communication plans and stakeholder engagement.

• A digital evangelist mindset, promoting the adoption of digital technologies and practices to cultivate a digital-first culture.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.