PEP Screening Agent - Night Shift (1-year Contract)

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

We’re looking for a Screening Agent to join our growing PEP Screening Team in our Kuala Lumpur Office on a 12 month night shift contract. This role is a unique opportunity to have an impact on Wise’s mission, grow as an agent and help save millions more people money.

Your mission:
Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking.

Your mission is to review alerts raised by our screening systems and take appropriate action. You will check if Adverse Media exists on our customers or if our customers have to be classified as Politically Exposed Persons (PEP). In this role speed and accuracy in decision making are essential.

Here’s how you’ll be contributing to PEP Screening Team:

• Following operational procedures on PEP and Adverse Media alert handling, including documenting the decision rationale  

• Performing analysis of potential matches against internal and external sources

• Communicating with customers with strong customer empathy when further information is required as part of our reviews

• Supporting in facilitating approval for onboarding customers as PEP from the relevant Compliance Officer

• Liaising with our Product team in order to refine automated screening risk methodology, reduce false positive, mitigate Adverse Media and PEP risks and improve customer experience

• Cooperating with potential outsourcing partners

• Supporting on other controls within Wise’s Screening team if required

• Working as a team player to deliver a great customer experience, going the extra mile where needed and sometimes contributing more broadly through side projects

• Maintaining basic understanding of Anti-Money Laundering and CFT Regulations and how these impact the business, as well as Wise products and services

Additional Details:

• This role is specifically meant for a 12-month Night Shift on a contract basis (11pm to 6am)

• In addition to the base salary, you will receive a shift allowance of MYR 800, which becomes effective from the moment you start your night shift

• You’re flexible with working days - your shifts will include some weekends (all Night Shift)

• Your verbal and written English skills are excellent, any other languages are a plus

• You can multitask and take responsibility in challenging situations

• You can handle routine well and have a razor sharp attention to detail

• You're punctual, independent, proactive and willing to get things done

• You’re a good communicator and can work in a cross-team environment

• Previous work experience in the compliance/risk sector is not required, but is a plus

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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