The Customer Project Manager ensures project success through end-to-end delivery, stakeholder engagement, financial oversight, compliance, and management of third-party providers, focusing on customized solutions.
Join our Team
About This Opportunity
We are seeking a proactive Customer Project Manager (CPM) to drive project success and maximize value for Ericsson and our customers. You will oversee end-to-end delivery, ensuring excellence and strict adherence to global standards (E+OHS, data privacy, and finance). This role requires proven experience in customized system development, product introduction, and 3PP (third-party provider) management to ensure high-quality, compliant delivery.
What You Will Do
The Skills You Bring
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Taiwan (TW) || Taipei
Req ID: 784580
About This Opportunity
We are seeking a proactive Customer Project Manager (CPM) to drive project success and maximize value for Ericsson and our customers. You will oversee end-to-end delivery, ensuring excellence and strict adherence to global standards (E+OHS, data privacy, and finance). This role requires proven experience in customized system development, product introduction, and 3PP (third-party provider) management to ensure high-quality, compliant delivery.
What You Will Do
- End-to-End Delivery: Develop and execute comprehensive project plans for seamless, on-time delivery.
- Stakeholder Engagement: Act as a trusted advisor, managing relationships to ensure alignment and satisfaction.
- Financial & Scope Management: Oversee project financials (UM) while maintaining scope, budget, and timelines.
- Compliance & Safety: Ensure adherence to legal, financial, and E+OHS directives for safe, responsible delivery.
- Customized Solutions: Lead delivery of customized system development and product rollouts from design to acceptance.
- 3PP Management: Manage third-party providers (onboarding to risk management) in collaboration with Sourcing to secure quality and cost.
- Data Reporting: Maintain high data accuracy for transparent and reliable project reporting.
The Skills You Bring
- Project & Financial Leadership: Expertise in PM methodologies, financial acumen, and process management.
- Customer Success: Strong negotiation and consultative skills; ability to support pre-sales and requirement clarification.
- Tech Savvy: Familiarity with service delivery, data analytics, AI, and automation.
- Development & Rollout: Proven experience in customized ICT/Telecom system development and product implementation.
- Vendor Management: Hands-on experience managing 3PP/partners, including contract compliance and performance follow-up.
- Continuous Improvement: A drive for change management to optimize delivery and enhance project performance.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Taiwan (TW) || Taipei
Req ID: 784580
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