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Abbott

Customer Marketing Manager

Posted 3 Days Ago
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Singapore
Senior level
Singapore
Senior level
The Customer Marketing Manager leads the development and implementation of marketing programs to drive sales with retailers. Responsibilities include developing promotion strategies, shopper engagement, trade marketing strategies, managing account relationships, and optimizing category management activities while ensuring customer-centric initiatives.
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JOB DESCRIPTION:

MAIN PURPOSE OF ROLE 

  • The Customer Marketing Manager is responsible to lead the development and implementation of customer specific marketing programs with retailers to drive top line sales objective.
  • To translate category, channel and consumer data and insights into actionable value propositions that deliver customer’s business objectives and brand goals.
  • To partner with the retail accounts to drive Category Captaincy/Management activities that maximize our in-store presence and increase off-take.
  • To identify retail opportunities and work closely with the trade sales team in maximizing them.

 

MAIN RESPONSIBILITIES 

  • Develop consumer promotion strategy with proper action standards and measurement criteria.
  • Develop shopper engagement strategy to leverage the shopper/consumer touch points at the point of purchase.
  • Develop category-based propositions for key accounts to help drive category growth.
  • Responsible for developing, implementing, managing, and evaluating Category Management activities.
  • Develop Trade Marketing Strategy and messaging to help achieve sales and distribution objectives.
  • Develop channel strategies for existing and new channels.
  • Formulate strategies for the deployment and management of PG’s and in-Store Activation Teams.  
  • Develop sales plan for NPI and NPI tracking.
  • The conduit for Sales and Marketing to make sure activity is customer centric and relevant for shoppers by channel and customer
  • As a key stakeholder in managing the ROI process, perform ongoing business analysis and create recommendations for marketing mix elements and other business building initiatives.
  • Ensure that the Trade Sales team flawlessly executes merchandising and category management activities.
  • Leverage category, channel, and consumer insights/trends to develop compelling selling stories, custom sales presentations, training and selling materials, and marketing communication.
  • Collaborate with retail marketing partners to ensure brand integrity across business channels, delivery of consistent brand messaging and effective implementation of marketing assets.
  • Manage relationships with agency partners and other key vendors
  • Participate in and lead sales meetings and customer presentations
  • Assist in developing and executing customer plans; maintains account relationships
  • Fiscally accountable for managing within an assigned budget

 

Requirements  

  • University degree, preferably in Marketing or Business 
  • 10 years relevant FMCG experience in trade sales, key account management, marketing, category management and trade marketing 
  • Excellent verbal and written communication, presentation, decision-making and negotiation skills 
  • Strong analytical and problem-solving skills 
  • Strong attention to detail with good business acumen 
  • Strategic thinking ability with emphasis on sound tactical decision making 
  • Strong ability to prioritize and manage/lead multiple projects simultaneously 
  • Ability to work collaboratively with internal and external customers and partners 
  • Proven ability to build and maintain strong, effective relationship with customers and functional groups. 

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:Marketing Support

     

DIVISION:ANI International Nutrition

        

LOCATION:Singapore > Singapore : DUO Tower

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:Standard

     

TRAVEL:No

     

MEDICAL SURVEILLANCE:Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:Not Applicable

     

     

     

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