The Contract Executive will support regulatory initiatives, manage customer complaints, handle operational tasks, and assist in project assignments for the Customer Engagement team.
Responsibilities
- Support the Customer Engagement team in the implementation, coordination and tracking of regulatory initiatives.
- Assist in the operationalisation of new complaints‑handling frameworks, procedures and processes.
- Handle customer complaints relating to all insurance products (Life, Health, General, Group), staff and representatives’ conduct and Income’s services.
- Perform operational and administrative duties such as managing the central mailbox, assigning cases, maintaining trackers and documentation, and taking minutes during internal meetings and etc.
- Undertake projects, assignments or ad‑hoc tasks as delegated by the Senior Manager or CE managers.
Requirements
- Prior experience in complaints management, customer operations, and regulatory support would be preferred.
- Strong written and verbal communication skills with the ability to handle customer interactions professionally and empathetically.
- Ability to work independently while maintaining accuracy and service quality.
Income Insurance Singapore, Singapore, SGP Office
75 Bras Basah Road, Singapore, Singapore, Singapore, 189557
Income Insurance Singapore Office
Singapore
Income Insurance Singapore, Singapore, SGP Office
1 Paya Lebar Link, #07-01 PLQ 1 Paya Lebar Quarter, Singapore, Singapore, Singapore, 408533
Income Insurance Singapore, Singapore, SGP Office
2 Tampines Central 6, #01-01 NTUC Income Tampines Point, Singapore, Singapore, Singapore, 529483
Similar Jobs
Cloud • Security • Software • Cybersecurity • Automation
Own and grow GitLab’s partner-sourced and influenced revenue across ASEAN. Build strategic relationships with AWS, GCP, major system integrators, cloud-native partners, and AI-native partners. Manage joint business plans, QBRs, Marketplace motions, partner enablement, pipeline generation, and quota attainment. Collaborate with sales, marketing, and regional ecosystem teams while helping shape GitLab’s ASEAN partner coverage model.
Top Skills:
AWSCloud InfrastructureDevsecopsGCPGitlabHyperscaler Marketplace
Security • Cybersecurity
Support and coordinate high-impact OT incident response engagements across APAC. Investigate incidents, conduct threat hunting and forensic analysis, determine root cause and operational impact, guide containment and recovery, improve response processes, and advise customers. The role requires clear communication with technical and executive stakeholders, remote collaboration, on-call availability, and travel for onsite engagements.
Top Skills:
Digital ForensicsDisk ForensicsIndustrial Control Systems (Ics)Live ForensicsMemory ForensicsNetwork ForensicsOperational Technology (Ot)Threat Hunting
Cloud • Information Technology • Security • Software • Cybersecurity
Drive strategic partner alignment, pipeline generation, and revenue growth across Greater Asia. Develop partner business plans, execute joint go-to-market initiatives, collaborate with field sales on target accounts, expand partner capabilities through enablement and solution positioning, and lead business and pipeline reviews. The role requires extensive channel sales or alliance experience in cybersecurity, cloud, networking, or enterprise software, plus knowledge of Singapore’s partner ecosystem and secure AI adoption.
Top Skills:
Ai/MlCloud SecurityData ProtectionNetworkingSaseZero Trust Exchange
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
