Cluster Head

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

You will be reporting to the Head of Personal Wealth Banking covering all aspect of internal sales force management and will be part of the segment’s management team crafting the strategic direction, innovation and sales culture towards sales excellence for the retail business in PFS.

You will be leading a team of Team Heads in both Personal and Wealth Banking with around 50 to 60 Personal Bankers and Relationship Managers either at branches or in sales officers.This role requires a strong people management skill that can foster a team culture that can drive positive sales environment and results.You will need to nurture sales leaders and implementing the right operating rhythm for bankers to adopt and driving ownership.

The ability to strike a balance between delivering sales performance with a strong sense of compliance and regulatory adherence is paramount.

The role also requires strong collaborative mindset with key stakeholders such as Channels, Customer Franchise and Wealth Product team.You would need to work with them on collaboration to deliver sales, crafting the right enablers and providing pivotal training/advisory support on banker’s performance.

Requirements:

• Proficient in Microsoft Excel with VLOOKUP and running macros

• Familiarity with vendor and invoice management processes

• Proficient in using PowerPoint for creating presentations and reports

• Independent, proactive and self-starter with excellent interpersonal and communication skills

• Strong analytical and good problem solving skills

• Ability to work in a fast-paced and team-oriented environment

• Strong written and oral communication skills

• Organized, methodical and detailed

• Able to multitask and handle multiple priorities

• Able to work independently and in a team

• Dedicated and hardworking with high degree of accountability and integrity

• Good follow-up in tracking updates from various parties for closure on a week-to-week basis

• Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required

• Comfortable in running reports on different platforms: PPM, JIRA, QLIK, etc.

• Responsible and takes pride in meeting deadlines

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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